Enterprise Partner Account Manager

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech!

Job Overview 

The Enterprise Partner Account Manager (PAM) manages a group of existing partnerships that represent the largest block of the company’s revenue opportunity. The Enterprise PAM is a partner-facing role that is accountable for the overall relationship and responsible for revenue stability and growth. As the primary quarterback of strategy, you will design, coordinate & Implement account-based plans and collaborate with Customer Success and other key partner supporting departments, to ensure retention and growth of your territory of partners. Because your territory will include our largest and most strategic assets for Mitratech you will regularly report on the partnership status & operate as a primary source of information for Mitratech’s Partner Growth Team. 

Essential Functions of the Position 

• Own the Partnership relationships, growth, & retention quotas within your territory & operate as the ambassador between Mineral executives & executives within assigned partner accounts. 
• Develop additional contacts & sponsor relationships within your territory to navigate the channels of complex multi-sponsor, multi-cycle sales processes. 
• Develop strategies to establish additional paths of revenue acceleration that are both within, and outside of, existing pricing & packaging protocols. 
• Acquire data and conduct financial analysis that demonstrates the return on investment for all stakeholders. 
• Demonstrate strong project management leadership. 
• Create, manage, & execute strategic account planning processes & present clear partnership and revenue growth objectives to internal and external stakeholders in the form of quarterly business reviews. 
• Lead internal multi-departmental efforts with marketing, revenue, legal, finance, product, & engineering to drive key account-based initiatives forward. 

Core Competencies 

• Results Orientation: The ability to focus on the desired result of one’s own or one’s unit’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.  
• Strategic Thinking: The ability to analyze the organization’s competitive position by considering market and industry trends, existing and potential customers (internal and external), and strengths and weaknesses as compared to competitors. 
• Persuasive Communication & Influencing Others: The ability to plan and deliver oral and written communications that impact and persuade the intended audience(s) as well as the ability to gain others’ support for ideas, proposals, projects, and solutions 
• Analytical & Conceptual Thinking: The ability to tackle a problem by using logical, systematic, sequential approach to find effective solutions by taking holistic, abstract, or theoretical perspectives. 
• Fostering teamwork: As a team leader the ability to demonstrate interest, skill, and success in getting groups to learn to work together & work toward a common objective.  
• Managing Change: The ability to demonstrate support for organizational changes needed to improve an organization’s effectiveness; initiating, sponsoring, and implementing organizational change; helping others successfully succeed with organization change. 

Experience, Skills, Abilities, Education, and Certifications  

• Proven success in quota bearing roles exceeding revenue goals selling into large Enterprise organizations.  
• 7+ years  of experience managing Partnerships and/or customer accounts in a quota bearing revenue expansion role 
• Demonstrate the ability to deliver an executive presentation which includes financial outcomes 
• Demonstrate strong oral & written executive level communication with different types of stakeholders (CFO’s, Partner, Sales Leaders, etc.) 
• Bachelor’s degree or equivalent experience in lieu of degree 
• Proficiency with Salesforce, Gainsight, MS Suite, & Confluence desired 
• Display of project management experience or qualifications desired 

Expect moderate travel of up to 50% of the time. Travel will vary during the year with Q1 and Q3 generally having the heaviest travel demands. Travel is required for conferences, client meetings, and select team events. 

Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements.

We will disclose intended pay ranges in our job ads for US-based opportunities– This role can be performed 100% remote anywhere in the US. Anticipated Pay Base Range: $90,000 – $130,000 Annually USD

Total compensation includes US employee benefits, and annual bonus eligibility.  

Benefits we offer:

• Health, Dental & Vision Insurance
• 401k + Employer Match
• PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
• STD, LTD & Group Life Insurance
• Paid Parental Leave
• Pet Insurance
• FSA & HSA Options
• Employee Assistance Program

Perks we offer:

• Remote Work
• Career Advancement & Professional Development Opportunities
• Employee Recognition

The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to volume of qualified applicants.

Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.