Enterprise Organizational Change Management (OCM) Director

The Enterprise Organizational Change Management (OCM) Director provides strategic leadership for the people side of the organization’s most complex, enterprise‑wide initiatives. This role designs and drives integrated change strategies to ensure solutions—systems, processes, roles, policies, and culture—are understood, adopted, and sustained to deliver intended business outcomes. Operating as a trusted advisor to executive sponsors and transformation leaders, the Director shapes enterprise change strategy, strengthens sponsorship effectiveness, enables readiness across portfolios, mitigates organizational risk, and accelerates value realization through adoption and sustainment.

 

The role also advances the enterprise OCM practice, increasing capability, consistency, and maturity across the organization and enabling leaders to anticipate, adopt, and sustain change successfully reducing reliance on a central team over time.

Key Responsibilities

Enterprise OCM Strategy & Executive Partnership 

• Serve as a trusted strategic partner to executive sponsors and senior leaders to align on change strategy, priorities, and enterprise readiness.

• Provide executive counsel to strengthen sponsorship effectiveness, decision‑making, and visible leadership of change.

• Translate enterprise strategy, transformation priorities, and operating model impacts into integrated, scalable change approaches.

• Represent the OCM discipline in enterprise governance, prioritization, and transformation forums.

Change Impact, Readiness & Execution 

• Lead complex, enterprise‑level Change Impact Assessments, identifying human adoption risks and cross‑functional impacts across portfolios and waves.
• Anticipate cumulative change impacts, saturation, capacity constraints, and change fatigue beyond single initiatives.
• Develop and execute enterprise Change Action Plans with clear ownership and accountability.
• Drive readiness strategies addressing culture, behavior, process, policy, role, and operating model implications.

Change Coaching, Enablement & Capability Building 

• Coach executive sponsors, leaders, and teams on how to lead change effectively, including culture, mindset, and role evolution.

• Design and deliver adult learning experiences (workshops, courses, facilitation, and coaching).

• Lead and sustain enterprise OCM capability programs (e.g., badging, certifications, leadership enablement).

• Contribute thought leadership and content to the OCM Community of Practice.

OCM Integration, Methods & Practice Advancement 

• Establish enterprise standards, governance, and expectations for how change is led, including methodologies, tools, templates, and frameworks.
• Integrate OCM into multiple delivery models (waterfall, agile, hybrid).
• Introduce innovative, research‑based practices grounded in behavioral science and change research.
• Increase enterprise change maturity while intentionally avoiding dependency on a centralized team.
• Serve as a thought leader to enterprise partners including Talent, Culture, Ambassador Groups, and Business Resource Groups.

Measurement, Analytics & Reporting

• Define and monitor KPIs related to change adoption, readiness, and utilization.
• Provide data‑driven insights to executives and steering committees.
• Track enterprise OCM performance, capability maturity, and realized value.

Required Qualifications

• Bachelor’s degree required (Organizational Development, Psychology, Business, Communications, Leadership, or related field preferred).
• 7+ years leading large‑scale, enterprise‑wide change and transformation initiatives.
• Demonstrated experience conducting enterprise Change Impact Assessments and translating insights into actionable mitigation plans.
• Proven success advising senior executives and leading change in complex, matrixed environments.

Preferred Qualifications

• Master’s degree and/or recognized change certification (Prosci, CCMP, etc.).
• Deep expertise in at least one major OCM methodology (Prosci/ADKAR, Kotter, Lewin, etc.).
• Experience in Agile and scaled Agile environments (SAFe, Scrum).
• Lean‑Agile change execution experience.
• Background in behavioral science, neuroscience, adult learning, organizational effectiveness, or transformation leadership.
• Experience designing and delivering enterprise‑wide OCM training.
• Experience in financial services or regulated industries.

Salary Band: 7B

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This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team building and collaboration.

We offer a comprehensive total rewards package designed to support you both at work and at home. Full‑time and part‑time associates working 30 or more hours per week are generally eligible for benefits, including but not limited to:

• Medical & prescription, dental, vision insurance
• Health Savings Account & Flexible Spending Accounts
• Paid Time Off
• 10 weeks 100% paid parental leave (after completing 12 months of employment)
• 401(k) Plan with company match
• Pension Plan
• Company paid life & disability insurance
• Wellness Program & Company paid employee assistance program
• Clinic access subject to location* (*Indianapolis, Charlotte, Cincinnati)

If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.

Selected employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. 

Disclaimer:  American United Life Insurance Company (“OneAmerica Financial”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under federal, state, or local law.

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Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.

To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.