ECS

Enterprise Operations Manager

Reposted 9 Days Ago

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Fairfax, VA, USA

In-Office

Senior level

Artificial Intelligence • Cloud • Information Technology • Security • Software

The Role

The Enterprise Operations Manager oversees network administration and support, ensuring smooth network operations for the Army National Guard. Responsibilities include managing a NOC, providing IT support, optimizing network devices, and implementing cybersecurity measures.

Summary Generated by Built In

Job Summary & Responsibilities

Everforth ECS is seeking an Enterprise Operations Manager to work in our Fairfax, VA office. This role is Contingent upon contract award.

This role will lead the day-to-day activities and provide subject matter expertise in network administration, network support, management, switching, and routing to ensure smooth functioning of the network for business needs in support of the Army National Guard (ARNG) mission. The Enterprise Operations Manager shall provide subject matter expertise in network administration, network support, management, switching, and routing to ensure smooth functioning of the network for business needs

Providing enterprise network operations support (NOC), ensuring the availability and security of DoDIN services for the NGB, ARNG, and State Joint Forces Headquarters (JFHQs).
Providing Tier 1, Tier 2, Tier 3, and IT Operations support 24/7/365, including telephonic and on-site assistance.
Identifying customer problems and implementing repeatable, best practice solutions across the enterprise.
Leading and directing continuous end-to-end system and network management and defense of the essential elements and applications of DoDIN to assure its availability.
Supporting the RCC-ARNG in providing classified and unclassified DoDIN services (i.e., data, voice, and video), architecture data management support, enterprise data processing and hosting support, and cybersecurity services.
Providing flexibility and quick response capability to address new and emerging requirements.
Configuring and optimizing network devices such as routers and switches.
Developing and implementing network backup and recovery procedures.
Diagnosing network connectivity issues and ensuring secure, high-performance network operations.
Implementing security measures to protect network communications and mitigate cyber threats.
Monitoring network performance and maintaining databases for efficient data access.

Preferred Qualifications

Possess a Top-Secret clearance with eligibility for SCI.
Masters degree or higher in Computer Science, Cybersecurity, Data Science, Information systems, Information Technology, Software Engineering, or degree in alignment with the DoD 8140 Interim Foundational Qualification Guidance for Education.
A minimum of five years of recent experience (within the last 10 years) managing a global WAN.
Possess the appropriate certifications and education to achieve an advanced DoDM
8140.03 qualification requirements for the DCWF work role 441 at the advanced
level.
At least one of the following certifications: SecurityX / CASP+; CCNA; CCNP Security; CCSP; GCED; GCIA; GCLD; GDSA; GFACT
Possess an ITIL® 4 Foundation certification

Skills Required

Possess a Top-Secret clearance with eligibility for SCI
Masters degree or higher in Computer Science, Cybersecurity, Data Science, Information systems, Information Technology, Software Engineering
A minimum of five years of recent experience managing a global WAN
Possess appropriate certifications and education to achieve DoDM 8140.03 qualifications
At least one of the following certifications: SecurityX, CASP+, CCNA, CCNP Security, CCSP, GCED, GCIA, GCLD, GDSA, GFACT
Possess an ITIL® 4 Foundation certification

ECS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.

Healthcare Strength — ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
Retirement Support — A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
Parental & Family Support — Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.

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The Company

HQ: Fairfax, VA

2,129 Employees

Year Founded: 1993

What We Do

ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.