Enterprise OCM Approach & Capability Lead

Posted Yesterday
Be an Early Applicant
Office, Lilongwe, Central Region, MWI
In-Office
Mid level
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Role
Lead and implement change management strategies at enterprise level, coach senior leaders, and enhance organisational capability in change management practices.
Summary Generated by Built In
ASX: Powering Australia's financial marketsWhy join the ASX?

When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub. 

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines. 

We run critical market infrastructure, with 1 in 3 people employed within technology.  Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

Key purpose of the role:

To build change management excellence enterprise-wide through leading the organisation's change approach and directing change management practices and methodologies. The role is accountable for owning, leading and facilitating educational programs with senior leaders, sponsors and the delivery community. Also providing executive and Board‑level insight on change capability maturity.

Your Team

The Enterprise Customer & Operations team (EC&O) enables ASX to run better. This is through improving customer experiences and interactions, delivering simplified processes and services, integrated delivery planning and capability, and driving consistency of standards.
The Enterprise Enablement team within EC&O is responsible for providing enterprise capabilities and frameworks, that enable and govern change, transformation, delivery, strategy execution, customer products, data management, process mapping, adoption of AI and oversight of the Group Services Agreement.
Build change management excellence through leading organisations change approach and providing directing change management practices and methodologies

Your responsibilities

  • Uplift the OCM component of the ASX Delivery Framework, aligning it to an industry standard
  • Lead the development and implementation of a change capability strategy that responds to current and future needs
  • Design and deliver pragmatic change capability programs for leaders and managers, enabling them to execute changes effectively and sustainably.
  • Undertake Enterprise-wide change impact assessments to drive prioritisation of the change load and drive effective embedment 
    Determine measures for the effectiveness of change capability building
  • Coach senior leaders on change leadership behaviours and sponsor effectiveness.
  • Collaborate with key stakeholders to align the capability approach to existing organisational frameworks, policies and processes (e.g. People and Culture, Delivery, Risk etc)
  • Develop and facilitate an OCM Community of Practice
  • Actively contribute to the continuous improvement of processes, practices and outcomes within Enterprise Enablement.
  • Engage constructively with stakeholders and communicate clearly and proactively to support alignment and effective outcomes.
  • Contribute to a collaborative Enterprise Enablement culture by role‑modelling ASX values and actively breaking down silos.
  • Work across teams and divisions to share knowledge, resolve issues and improve end‑to‑end enterprise outcomes.
  • Provide leadership and guidance to team members and/or practitioners, supporting capability uplift, performance and effective ways of working.
  • Act as a trusted advisor, influencing stakeholders across divisions to achieve enterprise outcomes.
  • Demonstrate high emotional intelligence and the ability to coach, develop and support others.
  • Operate effectively in ambiguous and changing environments, managing competing priorities and trade‑offs.
  • Demonstrate curiosity and build a deep understanding of the role’s function and the broader ASX context.
  • Lead with a pragmatic, delivery‑focused and risk‑informed style, balancing pace with proportionate governance and risk management.
  • Actively participate in the Enterprise Enablement leadership team, aligning priorities and supporting cohesive ways of working.
  • Support the GM Enterprise Enablement through strategic counsel, issue resolution and delivery of agreed enterprise priorities.
  • Present insights and recommendations at Executive and Board‑level forums, as required.
  • Prepare high‑quality Executive and governance papers, briefings and updates, tailored to audience and governance needs.
  • Undertake other activities reasonably required to support the effective operation of the Enterprise Enablement function.

Your experience and qualifications

Must have

  • Relevant qualification or training in change management, psychology, education (or equivalent experience)
  • Proven track record designing and implementing change capability programs for complex organisations
  • Demonstrated experience with influencing, upskilling and coaching senior leaders in the discipline of change management
  • Exposure to driving an OCM community of practice
  • Proven experience of operating with various OCM methodologies and ability to adapt them (eg for projects vs non-projects, agile vs waterfall etc)
  • Experience of various learning design approaches/methods to design engaging education programs
  • Advanced communication and facilitation skills

Nice to have

  • Experience with Atlassian and Microsoft tools; Confluence, JIRA, SharePoint and PowerPoint
  • Experience leading change in a financial services environment

We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. We encourage you to apply even if you don’t meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at [email protected].

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.

Skills Required

  • Relevant qualification or training in change management, psychology, education
  • Proven track record designing and implementing change capability programs
  • Experience with influencing, upskilling and coaching senior leaders
  • Exposure to driving an OCM community of practice
  • Experience of operating with various OCM methodologies
  • Experience of various learning design approaches/methods
  • Advanced communication and facilitation skills
  • Experience with Atlassian and Microsoft tools
  • Experience leading change in a financial services environment
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The Company
HQ: Sydney, NSW
1,848 Employees
Year Founded: 1987

What We Do

ASX is one of the world’s top ten exchanges. As a full-service exchange, we offer trading, clearing, settlement, market insights, connectivity, and depository services across all major asset classes including equities, derivatives, ETFs, options, and managed funds. With a total market capitalisation of around $1.5 trillion, ASX is home to some of the world’s leading resource, finance, and technology companies. Our $47 trillion interest rate derivatives market is the largest in Asia and among the biggest in the world. ASX’s network and data centre (The Australian Liquidity Centre) provides a world class financial infrastructure and access to Australia’s largest pools of liquidity.

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