Enterprise Master Data Management Operations Business Analyst - Business Partner Master Data

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

 Enterprise Master Data Management  (EMDM) is a Roche cross-functional and cross-divisional network of master data specialists and subject-matter experts developing governance frameworks and maintenance processes to ensure high-quality and trusted master data as the backbone for seamless business operations, data analytics and digitalization.

Please note that the opportunity is open on a fixed-term basis until the 31st of December, 2027.

The Opportunity

In the Enterprise Master Data Management Operations Business Analyst role, you are responsible for the dedication towards undisturbed business activities by committing to Service Level Agreement. In this role, you will ensure that technological architecture meets user requirements, and will support the whole data maintenance related queries - including data quality, lifecycle management and monitoring. Execute the day-to-day activities according to the agreed service level and in compliance with the SOPs of the respective business sub-process. Follow the instructions of the Cluster Lead - Enterprise Master Data Management Operations Business Partner domain regarding the daily work coordination, and propose process and system improvements across multiple divisions. Contribute continuously to the improvement of the performance of the Finance, Procurement, Sales and Supply Chain organizations. 

• Incident and Request Management: Handles incoming incidents, supports Roche Affiliates and IT departments, and performs 2nd level evaluation and prioritization of user requests using ITIL methodology.

• Process Improvement and Implementation: Analyzes, redesigns, and implements business and systems processes, and identifies opportunities for automation and optimization.

• Collaboration and Solution Development: Collaborates with IT teams to translate business requirements into technical solutions and develops business cases and proposals for improvements.

• Data Management: Manages continuous data cleansing and data lifecycle.

• Documentation and Training: Maintains SOPs, Knowledge Base, and User Guidance, and prepares and delivers training material.

• Project Management: Leads, coordinates, facilitates, and participates in local and global IT projects.

• Audit and Compliance: Manages audit controls, including ICFR.

• Strategic Planning: Contributes to long-term planning through process analysis and proposals for system upgrades.

Who you are

We are looking for someone who is self-motivated, really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development.

• Strong communication skills in English (written and spoken) are

• essential.

• Strong customer centricity and stakeholder management skill

• Experienced in SAP (FI, MM, CO, SD)

• Ability to work independently and in team as well

• Focus on details and innovation

• Skilled in multitasking and prioritization

• Has analytical thinking

• 3-5 years Master Data management experience is desirable

• Project experience (desirable)

In exchange we provide you with

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career. 

• Excellent benefits & flexibility:  Roche Annual Bonus, Monthly transportation allowance, Home Office set - up equipment, Health Insurance, Life/Accident insurance, Full salary when on sick leave for the first 9 days, Eyeglasses settlement, One-time payment options for various events in the life e.g. wedding, childbirth, Service Awards: We value loyalty with additional holidays and bonus payment, Work in a hybrid model (2 days/week from the office)

• A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Salary starts from 2300 EUR gross/monthly. Final salary depends on the successful candidate's level of experience, skills and qualifications.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.