Enterprise Lean & OP Excellence Director

Job Description:

We are seeking a highly skilled and experienced Senior Process Partner to join our team. The ideal candidate will be responsible for analyzing current processes for inefficiencies, proposing changes, promoting possible automation for full or part of the process, applying Lean Six Sigma methods, and leading process review meetings with a diverse line of business.

Key Responsibilities:

• Analyze current business processes to identify inefficiencies and areas for improvement.
• Propose changes to optimize processes and enhance operational efficiency.
• Build the requirements for automation solutions for full or part of the processes to streamline operations.
• To drive continuous improvement and operational excellence though applying Lean Six Sigma methodologies.
• Lead and/or facilitate process review meetings with various lines of business and functions to promote alignment and collaboration.
• Document and facilitate the implementation of new processes and improvements.
• Build documented business cases for the implementation of optimized processes and automation, including savings and ROI.

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

• Proven experience in analyzing and optimizing business processes.
• Strong expertise in Lean Six Sigma methodologies and process improvement.
• Demonstrated ability to propose and implement automation solutions.
• Excellent communication and leadership skills to lead process review meetings with diverse stakeholders.
• Experience in documenting and facilitating the implementation of new processes.

Specific Qualifications:

• Bachelor’s degree in business administration, Engineering, or a related field.
• Minimum of 5 years of experience in process analysis and improvement.
• Certification in Lean Six Sigma (Green Belt or Black Belt preferred).
• Proficiency in process mapping and analysis tools.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.
• Experience in the insurance industry is strongly preferred.

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.