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The Manager, Enterprise Audio Visual is responsible for QTS’ Global Audio-Visual design, engineering, support, and operations. This role will manage AV installations, develop AV standards, oversee equipment maintenance, and support all company locations and room types. The Manager, Enterprise Audio Visual will lead defining and refining internal AV processes as well as work cross-collaboratively on building and implementing QTS’ go-forward Enterprise AV strategy. This role must partner with the C-Suite and Communications team on high profile corporate events and meetings to ensure smooth delivery of business value through AV. This is a highly visible role and the individual must build rapport across the organization. This manager will build the team, processes, and technology to ensure a consistent and reliable AV experience for users and customers, while also leading a team of AV engineers.
RESPONSIBILITIES, other duties may be assigned.
Develop and enforce AV standards across the global QTS organization to ensure consistency and quality in all AV installations and operations.
Lead AV projects in coordination with QTS’ project management teams, with keen attention to detail from proposal phase through commissioning, including new installations, equipment refreshes, and system upgrades.
Partner with cross-functional teams (Property Development and Enterprise IT) for new data center builds and refreshes, coordinating installation and ensuring successful, on-time commissioning.
Manage multiple AV vendors effectively in partnership with QTS Procurement and PMOs.
Manage maintenance and support of all AV systems, including troubleshooting and resolving technical issues. Ensure minimal downtime and optimal performance of AV equipment.
Lead and mentor a team of AV professionals, providing world class support, guidance, and development opportunities. Foster a collaborative and innovative team culture, always looking for ways to improve.
Conduct training sessions for users on AV equipment and systems. Provide ongoing support and education to enhance user experience and productivity.
Stay up to date on the latest AV technologies and trends. Evaluate and recommend new tools and equipment to improve AV services.
Create and manage a roadmap of larger AV projects and initiatives to provide updates to executive level read out.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.
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What We Do
QTS Realty Trust, LLC. is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of owned mega scale data center space throughout North America. Through its software-defined technology platform, QTS is able to deliver secure, compliant infrastructure solutions, robust connectivity and premium customer service to more than 1,100 leading hyperscale technology companies, enterprises, and government entities
