Enterprise IT Admin, Atlassian

Posted 18 Days Ago
Be an Early Applicant
2 Locations
Hybrid
117K-184K Annually
Mid level
Aerospace • Hardware • Manufacturing
Hermeus is a aircraft manufacturer focused on rapid design, build, and test of high-Mach and hypersonic aircraft.
The Role
The Enterprise IT Admin will manage and improve Atlassian platforms, focusing on Jira and Confluence, ensuring governance and data hygiene while supporting platform operations and facilitating a cloud migration.
Summary Generated by Built In
Hermeus is a venture-backed defense aviation company reclaiming the lost art of rapid iterative prototyping to build the fastest aircraft in the world today. By prioritizing relentless hardware iteration, we deliver high-speed systems at the pace of the modern battlefield. We work with the Department of War to provide the high-speed capabilities our nation and its allies need to maintain a durable, asymmetric advantage.

As an Enterprise IT Admin, you will be responsible for owning and scaling Atlassian platforms (Jira, Confluence) by configuring workflows, permissions, and reporting, while driving governance, data hygiene, and cross-functional alignment across teams. This role serves as the central point of contact for platform operations and improvements, leading integrations, user support, and a critical Data Center-to-Cloud migration to ensure seamless, scalable internal systems.

Responsibilities

    • Administer and continuously improve our Jira and Confluence environments — including project configuration, permission schemes, workflows, issue types, space architecture, license management, and user provisioning 

    • Build and maintain dashboards, filters, and reporting to give stakeholders visibility into project status and team capacity 

    • Partner closely with stakeholders across the company — including MarComm, Engineering, Operations, and more — to design Jira projects and Confluence spaces that reflect how each team works 

    • Develop and enforce governance standards for space ownership, page templates, project naming conventions, and data hygiene 

    • Serve as the primary point of contact for Atlassian platform requests — triaging and fulfilling tickets from users while maintaining runbooks and end-user documentation 

    • Proactively identify opportunities to improve how teams work — whether through a new integration, add-on, or better use of existing features — and drive awareness and adoption company-wide 

    • Play a key role in our planned Data Center to Cloud migration — assessing app compatibility, coordinating cutover planning, and ensuring continuity for users throughout the transition 

    • Manage other platforms including Airtable and DocuSign 

Requirements

    • 3+ years of hands-on Jira and Confluence administration experience in a production environment, including Jira/Confluence Data Center 

    • Deep familiarity with Jira project types (classic and next-gen/team-managed), workflow customization, permission schemes, and automation rules 

    • Experience designing and governing Confluence space architecture, templates, and permissions at scale 

    • Hands-on ScriptRunner experience — writing Groovy scripts to extend Jira workflows, automate transitions, and implement custom behaviors that native automation can't handle 

    • Practical experience with the Jira and Confluence REST APIs: building integrations, scripting bulk operations, and connecting Atlassian tools to other platforms 

    • Track record of working directly with non-technical stakeholders to scope and deliver platform solutions 

    • Comfortable managing competing priorities across multiple teams with different working styles and maturity levels 

    • Strong written communication skills — you can explain a complex workflow to an engineer and a non-technical executive equally well 

Preferred Skills & Experience

    • Experience with Jira Service Management or ITSM workflows 

    • Exposure to compliance-adjacent environments (GovCloud, FedRAMP, CMMC, or similar) 

    • Atlassian certification (ACP-100 or equivalent) a plus, not a requirement 

U.S. EXPORT CONTROL COMPLIANCE STATUS 
The person hired will have access to information and items subject to U.S. export controls, and therefore, must either be a “U.S. person” as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. US persons include U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and asylees and refugees with such status granted, not pending. 
 
EQUAL OPPORTUNITY
Hermeus is an Equal Opportunity Employer. Employment decisions at Hermeus are based solely on merit, competence, and qualifications, without regard to race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.
 

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The Company
HQ: Atlanta, GA
270 Employees
Year Founded: 2018

What We Do

Hermeus is a high-speed aircraft manufacturer focused on the rapid design, build, and test of high-Mach and hypersonic aircraft for the national interest. Working directly with the Department of Defense, Hermeus delivers capabilities that will ensure that our nation, and our allies, maintain an asymmetric advantage over any and all potential adversaries. Utilizing an integrated, hardware-rich, iterative development approach to aircraft design and build, Hermeus aims to deliver advanced air power at a pace not seen in the U.S. since the 1950s. Hermeus’ current Quarterhorse Program is actively unlocking unmanned high-speed flight. One program, four aircraft – each purpose-built to unlock a specific technical challenge, advance learnings, and incrementally de-risk critical technology in the pursuit of hypersonic aircraft. Today, Hermeus is building its second Quarterhorse vehicle, Mk 2, after having designed, built, and flight tested its predecessor, Mk 1, in 18 months. Capable of reaching speeds of Mach 3+, Quarterhorse Mk 2 will be the fastest uncrewed military aircraft in service for national defense. The final iteration of Quarterhorse, Mk 4, will be capable of transitioning from turbofan to ramjet mode utilizing a Hermeus-developed turbine-based combined cycle (TBCC) propulsion system to achieve sustained speeds of Mach 5+. Hermeus' approach of build-fly-build lays the groundwork for unlocking hypersonic flight at a pace and cost previously deemed impossible. America needs fast planes fast – and Hermeus is delivering them.

Why Work With Us

We prioritize hardware and people. Cutting-edge technology is only made possible by bringing together a world-class team. At Hermeus, you will be challenged – but also empowered. We encourage calculated risks taking and learning from our mistakes. Iteration is the name of the game.

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