Enterprise Balancing Control Specialist

Posted 5 Days Ago
Be an Early Applicant
Honolulu, HI, USA
In-Office
21-28 Hourly
Junior
Financial Services
The Role
Reconciles major bank application, general ledger, ATM, settlement, cash, and control accounts. Researches unprocessed and cancelled transactions, handles EFT disputes and adjustments, supports item processing and ATM operations, and assists with daily operational processes. Requires strong organization, attention to detail, communication, confidentiality, deadline management, and Microsoft 365 proficiency.
Summary Generated by Built In

First Hawaiian Bank is currently seeking a detail-oriented, engaging, organized Enterprise Balancing Control Specialist to join our EOSD – Centralized Reconciliation & Adjustments team.

Hours: 

 Monday - Friday 7:00AM - 3:30PM (Work hours may vary)  

 Compensation: 

The hourly pay range for this role is $20.50 - $28.00/hr; commensurate with experience.

The level of the position will be determined by the hiring manager based on the candidate's qualifications.

Responsibilities

In this role, you will be responsible for reconciling the Bank’s major applications and assisting the Centralized Reconciliation & Adjustments (“CR&A”) Supervisor with daily operational processes for CR&A, Item Processing and ATM departments. Processes include centralized cash reconciliation, branch teller exchange accounts, branch cash shipments, reconciliation for the general ledger control accounts for the Bank’s major applications such as Savings, Checking, Consumer Loans, Commercial Loans, Retirement Savings and Safe Deposit, Item Processing Control accounts, Zelle settlement accounts, ATM settlement account for Hawaii and GU/Saipan, ATM cash deposit balancing, FDR Bancontrol settlement-process transactions and reconciliation, ATM daily/monthly fee settlement, Network balancing, EFT disputes/chargebacks/adjustments/provisional credits and ATM surcharge rebates. This position is also responsible for reviewing and researching unprocessed transactions from Enterprise Operations Services Money Processing Center (“EOS-MPC”) and D1 Teller system InProcess cancelled and stored transactions.

Qualifications

The ideal candidate will have:

  • High school diploma or equivalent work experience required.
  • Bachelor’s degree in Business Administration or related field preferred.
  • 1 year of experience with back-office operations preferably with CR&A and Item Processing operations required.
  • Knowledge of item imaging technology preferred.
  • Excellent organizational skills and ability to handle multiple tasks simultaneously to meet deadlines.
  • Excellent written and verbal communication.
  • Able to handle confidential matters judiciously.
  • Possesses attention to detail with excellent follow-through.
  • Able to work under pressure with multiple deadlines.
  • Excellent time management skills.
  • Proficient in Microsoft 365 suite of applications. 

Skills Required

  • High school diploma or equivalent work experience
  • Bachelor’s degree in Business Administration or a related field
  • At least 1 year of back-office operations experience, preferably in Centralized Reconciliation and Adjustments or Item Processing operations
  • Knowledge of item imaging technology
  • Excellent organizational skills and ability to manage multiple tasks and deadlines
  • Excellent written and verbal communication skills
  • Ability to handle confidential matters judiciously
  • Strong attention to detail and follow-through
  • Ability to work under pressure with multiple deadlines
  • Excellent time management skills
  • Proficiency with Microsoft 365 applications

First Hawaiian Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Hawaiian Bank and has not been reviewed or approved by First Hawaiian Bank.

  • Retirement Support — Employer 401(k) match plus an additional fixed contribution through a separate retirement plan indicates strong long‑term savings support.
  • Healthcare Strength — Medical, dental with full preventive coverage, vision, and an EAP underscore comprehensive health support.
  • Parental & Family Support — A dependent‑care subsidy with employer matching and family‑eligible counseling sessions provide tangible help for childcare and caregiving needs.

First Hawaiian Bank Insights

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The Company
HQ: Honolulu, HI

What We Do

First Hawaiian Bank is Hawaii's oldest and largest financial institution, offering a diversified range of banking services including deposit products, lending, wealth management, and private banking to consumer and commercial customers.

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