Enterprise Architect (Salesforce)- US

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary:

Reporting to the Director of Enterprise Architecture, the Enterprise Architect will play a crucial role in shaping and optimizing our technology landscape. This position involves collaborating closely with business leaders, contributing to the strategic vision of the Enterprise Architecture practice, and ensuring the alignment of technology initiatives with organizational goals. 

Key Responsibilities:

 •Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership 

•Expert level understanding of various components of the Salesforce product suite such as Sales Service, Experience, Community, Marketing and App Clouds Expertise 

•Translate business requirements into well architected solutions that best leverage the Salesforce com platform 

•Lead technical design sessions architect and document technical solutions aligned with client business objectives identify gaps between client current and desired end states 

•Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation 

•Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance 

•Actively participate in the Architecture Review Board (ARB) to contribute to sound technology decisions and minimize technology debt 

•Evaluate and rationalize the application portfolio, recommending retirements, consolidations, or replacements as needed 

•Provide guidance on the design, implementation, and maintenance of secure, scalable, and maintainable technology architecture 

•Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap 

•Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance 

•Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems 

•Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture 

•Collaborate with business leaders to create business capability models that align technology capabilities with business needs 

•Contribute to building a vibrant ‘learning community’ within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units 

Skills and Qualifications

•Bachelor's or Master's degree in computer science, Information Technology, or a related field 

•Proven experience of 5+ years as an Enterprise Architect, demonstrating a solid understanding of relevant areas 

•Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must 

•Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery 

•Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud 

•Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders 

•Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred 

•Familiarity with TOGAF/EA methodologies, ITSM/ITIL process design, cloud strategy, Agile framework, and security frameworks 

•Strong analytical, problem-solving, communication skills 

•Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards 

•Strong understanding of security architecture principles and practices 

•Proven experience in business capability modelling and translating business needs into technology solutions 

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PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.