Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.
Job Summary:
The Enterprise Architect is responsible for designing, documenting, and leading the implementation of technical solutions for customers following the sale of Veeam products. This role bridges customer business requirements with Veeam’s technology, ensuring solutions are scalable, secure, and aligned with best practices, while also supporting partner-driven implementations.
The position involves technical leadership, customer consultation, and collaboration with internal teams to deliver successful outcomes—particularly for large enterprise customers undergoing digital transformation.
Beyond direct design and delivery, the Enterprise Architect develops reference architectures and design guidelines that standardize deployments across both customer-led and partner-led projects. Additionally, they collaborate with pre-sales teams to ensure a smooth transition from initial solution design to implementation.
Your tasks will include:
Technical Discovery & Analysis
- Conduct technical discovery sessions with customers to assess their existing IT landscape and requirements.
- Identify opportunities for improvement and architecture enhancements based on Veeam solutions.
- Solution Design, Documentation & Reference Architectures
- Design both high-level and detailed solution architectures tailored to customer environments.
- Create low-level design documents and detailed technical specifications to guide implementation teams.
- Develop and maintain reference architectures to standardize solution deployments across both direct customer implementations and partner-led projects.
- Prepare comprehensive technical documentation, including architecture diagrams, design specifications, and implementation plans
- Ensure solution designs adhere to security, compliance, and scalability best practices.
Project Definition & Estimation
- Work with Project Managers and stakeholders to define project scope, deliverable, timelines, and resource requirements.
- Provide level-of-effort estimations to support project planning and resource allocation.
Implementation Support & Technical Leadership
- Provide technical oversight during solution deployment and post-sales implementation.
- Assist in proof-of-concept (PoC) projects and technical workshops to validate solution architectures.
- Support and guide partner-driven deployments, ensuring they follow Veeam’s best practices and technical standards.
- Support troubleshooting efforts and resolve complex implementation challenges.
Collaboration & Stakeholder Engagement
- Work closely with Pre-Sales, Sales, and Customer Success teams to ensure a smooth handover from pre-sales engagements to deployment.
- Engage with customers, partners, and internal teams to ensure successful solution adoption.
- Serve as a trusted technical advisor, translating business objectives into effective technical strategies.
- Communicate technical details effectively with both technical and non-technical stakeholders
Continuous Improvement & Technology Innovation
- Evaluate emerging technologies (especially in containers, security, and hybrid cloud) to enhance solution architectures.
- Contribute to the development and update of internal best practices and technical standards. improving delivery efficiency and partner enablement.
- IT experience, including in a solution architecture or technical leadership role.
- Deep expertise in data protection, backup & recovery, disaster recovery (DR), and cybersecurity.
- Hands-on experience with containers (Docker, Kubernetes) and container security in enterprise environments.
- Strong technical knowledge of virtualization (VMware, Hyper-V), cloud platforms (AWS, Azure, GCP), and storage systems.
- A record of leading transformation projects for large enterprise customers, ensuring technical solutions support business-wide digital evolution.
- Strong understanding of networking, security, compliance frameworks (ISO 27001, NIST, etc.), and IT governance.
- Excellent problem-solving, analytical, and communication skills with a strong ability to work with both technical and non-technical stakeholders.
- Experience working in a post-sales consulting, professional services, or solution delivery role with direct customer engagement
- Relevant certifications in cloud, security, or virtualization, such as:
- AWS/Azure Solutions Architect
- VMware VCP
- CISSP (Cybersecurity Certification)
- TOGAF (or equivalent enterprise architecture certification) .
- Veeam VMCE .
- Experience with automation & scripting (PowerShell, Python).
- Familiarity with large-scale IT infrastructure deployments.
- Proven ability to work autonomously and drive innovation.
- Strong Database skills including Database administration expertise will be preferred.
This role involves:
- Frequent collaboration with internal teams (Professional Services, Pre-Sales, Sales, Partners).
- Customer and partner engagement, ensuring alignment between business objectives and technical solutions.
- Potential travel to support global enterprise deployments
We offer:
- Medical, dental, and vision coverage starting on day one (multiple plan options)
- Flexible Spending Accounts (FSA) and Health Savings Account (HSA) options
- Employer HSA contributions (for HDHP participants)
- Life and AD&D insurance (employee, spouse/partner, and child options)
- Company-paid short-term and long-term disability insurance
- Supplemental individual disability insurance (IDI)
- 401(k) plan with dollar-for-dollar match up to $6,000 annually
- Paid Holidays
- Unlimited PTO
- 3 global VeeaMe Days per year: company-wide closures for employees to take a break, disconnect, and focus on self-care
- Paid parental leave: 8 weeks for all new parents, 16 weeks for the birthing parent (combination of paid leave and disability)
- Family planning support: fertility, adoption, surrogacy, and parental resources
- Veeam Care Days: 24 hours paid time for volunteering
- Employee Assistance Program
- Mental health support
- Additional voluntary benefits: accident, critical illness, hospital indemnity, legal, identity theft protection, commuter benefits, pet care
- Professional training and education, on-demand learning libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and Global Day of Learning
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#LI-REMOTE
The salary range posted is On Target Earnings (OTE), which is inclusive of base and variable pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
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What We Do
Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing data. Veeam has 400,000+ customers worldwide, including 82% of the Fortune 500 and 69% of the Global 2,000. Veeam’s 100% channel ecosystem includes global partners, as well as HPE, NetApp, Cisco and Lenovo as exclusive resellers, and boasts more than 35K transacting partners worldwide.
