The Enterprise Apps Admin II serves as a subject matter expert and core technical owner for critical business applications across Aledade’s software ecosystem. Operating with a high degree of independence, this role is responsible for full-lifecycle application management, including collecting and analyzing complex business requirements, designing and configuring technical solutions, and maintaining platform security and data integrity.
The Enterprise Apps Admin II actively partners with cross-functional stakeholders to translate operational strategies into automated workflows and system architectures. You will perform regular system optimization, troubleshoot complex multi-system integrations, manage sandbox environments, and execute technical changes according to industry best practices. This role requires analytical problem-solving skills to independently evaluate platform health and enforce system governance without daily oversight.
Primary Duties
Lead the end-to-end configuration and implementation of medium-to-high complexity platform features, custom data objects, advanced business rules, and multi-step automated workflows.
Collaborate independently with business stakeholders to gather, analyze, and translate operational requirements into scalable, native platform configurations.
Own day-to-day advanced administrative functions, including user access architecture, role hierarchies, complex sharing/permission models, advanced reporting/dashboards, and system audit logging.
Enforce system security parameters, least-privilege access controls, and data validation rules to protect institutional data privacy.
Conduct scheduled application maintenance, database deduplication, and performance cleanup tasks according to platform-specific best practices to minimize configuration clutter.
Ensure all configuration changes undergo rigorous user acceptance testing (UAT) and regression testing, maintaining complete documentation within tracking pipelines (e.g., Jira).
Monitor and maintain middleware/iPaaS platforms
Partner with external vendors or internal technical teams to isolate root causes and implement permanent configuration fixes for recurring issues.
Monitor system uptime, respond to critical application errors or post-release production defects, and provide occasional support during major upgrade or patch windows.
Research upcoming vendor platform release notes, evaluate the business impact of new native features, and proactively recommend updates to maximize platform ROI.
Advanced Solution Design & Configuration
Platform Administration & Security Governance
System Maintenance, Optimization & Quality Assurance
Advanced Troubleshooting & Integration Management
Release Evaluation & Operational Readiness
Minimum Qualifications
Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field
Experience: 4+ years of professional experience in enterprise software administration, business applications engineering, or a closely related technical role.
Core Tooling: 2+ years of hands-on experience utilizing advanced administrative design features (e.g., visual workflow builders, schema managers, custom automation suites) within a major enterprise application.
Agile Frameworks: Proven experience operating within an Agile development environment, independently managing individual ticket backlogs, estimations, and status loops.
Certifications: Holds at least one core administration certification tied to their primary application domain (e.g., Salesforce Certified Admin, Atlassian Certified Professional, NetSuite Administrator, or Ironclad CLM Core Administration).
Preferred KSA’s
Requirement Articulation: Demonstrated ability to understand, distill, and articulate complex cross-functional business requirements into clean technical layouts.
Analytical Thinking: Strong creative and analytical problem-solving mindset, with a proven track record of resolving ambiguous system issues.
Task Prioritization: Proven ability to meet strict deadlines, manage simultaneous business requests, and navigate professional communication both laterally and upward to leadership.
Operational Adaptability: Availability to occasionally work outside standard business hours to monitor vendor upgrades, system cutovers, or critical service restorations.
Physical Requirements
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
- 4+ years professional experience in enterprise software administration or business applications engineering
- 2+ years hands-on experience using advanced administrative design features (visual workflow builders, schema management, automation) within a major enterprise application
- Proven experience operating within an Agile development environment and independently managing ticket backlogs
- At least one core administration certification tied to primary application domain (e.g., Salesforce Certified Admin, Atlassian Certified Professional, NetSuite Administrator, Ironclad CLM Core Administration)
- Demonstrated ability to articulate complex cross-functional business requirements into technical designs
- Strong analytical and creative problem-solving skills for ambiguous system issues
- Proven ability to prioritize tasks, meet deadlines, and manage multiple business requests
- Availability to occasionally work outside standard business hours for upgrades, cutovers, or incident response
Aledade Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aledade and has not been reviewed or approved by Aledade.
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Fair & Transparent Compensation — Pay is often characterized as fair or pretty good for the work, with occasional remarks that compensation is among the best experienced in a career.
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Leave & Time Off Breadth — Time off provisions stand out, including a strong PTO allotment early on and an additional long-tenure sabbatical benefit.
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Parental & Family Support — Paid parental leave is positioned as a meaningful, broadly applicable benefit for new parents.
Aledade Insights
What We Do
Aledade is the largest network of independent primary care, enabling clinicians to deliver better patient outcomes and generate more savings revenue through value-based care. Aledade’s data, personal coaching, user-friendly workflows, health care policy expertise, strong payer relationships and integrated care solutions enable primary care organizations to succeed financially by keeping people healthy. Together with more than 1,900 practices and community health centers in 45 states and the District of Columbia, Aledade manages accountable care organizations that share in the risk and reward across more than 200 value-based contracts representing more than 2.5 million patient lives. To learn more, visit www.aledade.com or follow on X (Twitter), Facebook or LinkedIn.
Why Work With Us
At Aledade, we’re all about doing good for patients, practices and society - which is why we’re so passionate about value-based care and the work we do every day. Because we’re working to benefit all of society, we believe the best way to do so is to utilize all of our team members and their unique experiences, interests, backgrounds and beliefs.
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