Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
The Senior Engineer role will play a crucial part in Solera’s day-to-day operations and initiatives. The successful candidate will possess a deep level of technical experience surrounding identity and access management, focused on production application services support, including Windows and Linux Operating systems, and various proprietary software platforms. While the role is very certainly one that centralizes around management, deep technical experience, and repeated examples of success in a senior level technical position are required for success.
What You’ll Do
Work on a support team supporting application products gobally.
Responsible for the monitoring, measuring, performance, availability, security, recovery, and throughput of application services.
Provide 24x7 On-call support on a rotational basis and effectively diagnose / triage / fix systems during outages.
Ensure design, infrastructure, process/operational documentation is up-to-date.
Facilitate production deployments.
What You’ll Bring
A passion for excellence in delivery of service to customers and colleagues alike
A drive to improve operational processes and procedures.
Strong familiarity with broad range of technologies: Windows/Linux, multi-tier web applications, middleware (web/app servers, containers, message queues, etc), containers, databases, networking, Citrix/VDI, etc
Strong affinity to automate repetitive tasks, leaning out processes that drive down outages and deliver quick results.
Familiarity with Public & Private Cloud (AWS, Azure, GCP), VMware virtualized systems environments.
Knowledgeable of source control management and CI/CD.
Good understanding of application architecture, databases, knowledge of java, .net, python preferred.
Networking architecture understanding (F5, haproxy)
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
This is the wording to be added to the job descriptions
We are committed to providing equal employment opportunities and to creating an inclusive workplace. We do not discriminate against applicants or employees on the basis of race, colour, nationality, ethnic or social origin, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital or family status, disability, health condition, or any other characteristic protected by applicable law. We also do not tolerate harassment of any kind.
Skills Required
- Deep experience with identity and access management
- Production application services support experience
- Windows and Linux operating systems administration
- Familiarity with multi-tier web applications and middleware (web/app servers, message queues)
- Experience with containers
- Database administration or strong database knowledge
- Networking architecture understanding
- Experience with Citrix/VDI
- Familiarity with public and private cloud platforms (AWS, Azure, GCP)
- Experience with VMware virtualized environments
- Knowledge of source control management
- Experience with CI/CD pipelines
- Ability to provide 24x7 on-call support on a rotational basis
- Experience facilitating production deployments and maintaining operational documentation
- Affinity for automating repetitive tasks and improving operational processes
- Knowledge of Java, .NET, or Python
- Networking architecture experience with F5 or HAProxy
What We Do
Solera is a leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.
