About the role:
We are seeking an experienced and strategic Business Application Testing Administrator to lead the testing function for our core enterprise applications, including ERP, CRM, and HR systems. The ideal candidate will have deep experience in managing end-to-end application testing processes and implementing test automation frameworks and tools. The role is a key team member of our Enterprise Applications Team responsible for ensuring the quality, performance, and reliability of critical business systems that support Accounting, Sales, People and Payroll, and Operations.
What you'll do
Application Ownership:
Test Management:
- Lead the planning, coordination, and execution of testing for ERP, CRM, and HR application initiatives across projects, enhancements, and upgrades.
- Perform the test lead role in large transformation programs such as an ERP rollout
- Define and continuously improve the testing strategy, including test planning, test case development, execution, defect tracking, and reporting.
- Establish and enforce quality assurance standards and testing best practices.
- Manage resource planning and test coverage across simultaneous projects.
- Collaborate with application managers, enterprise architects, functional analysts, our managed service provider and business system analysts and product managers to ensure testing is embedded in the SDLC.
Test Automation & Tools:
- Develop and implement test automation frameworks for regression, integration, and performance testing.
- Manage our current testing automation toolset while proposing and implementing new capabilities.
- Promote a continuous deployment (CD) mindset and methodology.
Stakeholder Engagement:
- Partner with business stakeholders, project managers, business system analysts and product managers to define testing scope, acceptance criteria, and sign-off requirements for enhancements and projects.
- Partner with IT stakeholders to automate end-to-end testing and impact assessment for application vendor provided releases / upgrades
- Communicate testing status, risks, and outcomes to technical and non-technical audiences.
- Ensure user acceptance testing (UAT) is properly planned and supported.
Governance and Compliance:
- Ensure testing processes align with IT governance, audit, and compliance standards (e.g., SOX, GDPR).
- Leverage standard testing best practices (e.g., maintain traceability from business requirements to test cases to defects and resolutions).
Role Requirements (Must-Have Skills)
- Bachelor's degree in information technology, computer science, business or related field.
- 6+ years of experience in a corporate or consulting environment.
- 3+ years of experience in application testing or quality assurance roles.
- Proven expertise in testing ERP or CRM platforms.
- Proven ability to lead project testing initiatives and drive testing process improvements.
- Strong knowledge of software testing methodologies (Agile, DevOps, Waterfall).
- Hands-on experience with test automation frameworks and tools.
- Experience working in enterprise environments with complex system integrations.
- Ability to communicate to stakeholders in a data-centric and KPI-driven manner.
Examples of Other Desirable Skills, Knowledge and Experiences
- Testing experience with Salesforce, Oracle Fusion or Workday.
- Understanding of the nuances associated with testing and release management of a SaaS-centric enterprise architecture.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Ability to work in a fast-paced and dynamic environment, adapting to evolving business needs.
- Experience using QMetry Testing Management for Jira.
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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