At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!
The Opportunity
As an Enterprise Account Executive, you will be responsible for owning the relationships with Podium’s high value, strategic clients. You will ensure customer satisfaction, manage product adoption, and effectively demonstrate to our clients the value they are getting out of Podium’s interaction platform. You will also be responsible for the renewal and expansion of the revenue from your customer portfolio.
What You’ll Do
- Successfully close new business through relationship-based selling
- Master the ability to evangelise the Podium story
- Achieve and exceed quarterly quotas
- Align Podium solutions with prospect business objectives/needs
- Successfully manage and overcome prospect objections
- Collaborate effectively with the account team and others to drive new business
- Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers
- 5+ years of Mid-Market/Enterprise Account Executive experience.
- Ability to identify and highlight customer ROI and business value.
- Strong ability to think at scale while balancing customer experience outcomes.
- Show regular proactive efforts towards driving value and a strong experience for customers
- Excellence in achieving net retention goals and contributing significantly to the other team revenue and engagement metrics.
- Strong skills in being a thought leader for the team and company.
- Ability to identify and highlight customer ROI and business value.
- Strong ability to think at scale while balancing customer experience outcomes.
- Strong communication skills (written and spoken).
- Ability to quickly learn and adapt new products into your customers business strategy.
- Able to think holistically about plan health and implement strategies to drive adoption, retention, and expansion.
- Able to successfully lead customer onsite meetings.
- Able to build a strong partnership with the Sales organisation.
- Able to plan and deliver strong business reviews with favorable results
What We Offer
- Real career growth opportunities within a young and rapidly expanding team in Australia.
- A unique product that creates meaningful impact for the local businesses you love and support.
- Equity/stock options. Embrace our value of ‘Be a Founder’ and share in Podium’s success.
- A generous $600 monthly Benefits & Well-being allowance, to use as you please.
- Access to free snacks and drinks, plus top-tier end-of-trip facilities including bike storage, lockers, and showers at our modern Podium Australia HQ in the Queen & Collins building.
What We Do
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.
With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
