Enterprise Account Executive

Reposted 6 Days Ago
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Melbourne, Victoria
In-Office
Senior level
Software
The Role
The Enterprise Account Executive at Podium manages high-value client relationships, driving satisfaction and revenue through relationship-based selling while achieving sales quotas.
Summary Generated by Built In

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

The Opportunity

As an Enterprise Account Executive, you will be responsible for owning the relationships with Podium’s high value, strategic clients. You will ensure customer satisfaction, manage product adoption, and effectively demonstrate to our clients the value they are getting out of Podium’s interaction platform. You will also be responsible for the renewal and expansion of the revenue from your customer portfolio.

What You’ll Do

  • Successfully close new business through relationship-based selling
  • Master the ability to evangelise the Podium story
  • Achieve and exceed quarterly quotas
  • Align Podium solutions with prospect business objectives/needs
  • Successfully manage and overcome prospect objections
  • Collaborate effectively with the account team and others to drive new business
  • Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers
What You’ll Bring
  • 5+ years of Mid-Market/Enterprise Account Executive experience.
  • Ability to identify and highlight customer ROI and business value.
  • Strong ability to think at scale while balancing customer experience outcomes.
  • Show regular proactive efforts towards driving value and a strong experience for customers
  • Excellence in achieving net retention goals and contributing significantly to the other team revenue and engagement metrics.
  • Strong skills in being a thought leader for the team and company.
  • Ability to identify and highlight customer ROI and business value.
  • Strong ability to think at scale while balancing customer experience outcomes.
  • Strong communication skills (written and spoken).
  • Ability to quickly learn and adapt new products into your customers business strategy.
  • Able to think holistically about plan health and implement strategies to drive adoption, retention, and expansion.
  • Able to successfully lead customer onsite meetings.
  • Able to build a strong partnership with the Sales organisation.
  • Able to plan and deliver strong business reviews with favorable results

What We Offer

  • Real career growth opportunities within a young and rapidly expanding team in Australia.
  • A unique product that creates meaningful impact for the local businesses you love and support.
  • A generous $650 monthly Benefits & Well-being allowance, to use as you please.
  • Access to free snacks and drinks, plus top-tier end-of-trip facilities including bike storage, lockers, and showers at our modern Podium Australia HQ in the Queen & Collins building.
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The Company
Lehi, UT
1,100 Employees
Year Founded: 2014

What We Do

Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.

With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.

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