Enterprise Account Representative

Here’s why we need your help

Our company is at a pivotal moment of growth, and we need a dedicated and strategic business development professional to help us reach our highest potential customers. These are the customers that can have the most significant impact on our business, and we need to effectively engage, build relationships, and penetrate these high-value targets.

Work Location

• Ideally, this is a hybrid role based in Madison, Wisconsin.
• We are also open to remote candidates who can work effectively with our teams and visit the Madison office regularly.

How you know you’re being successful

• Your targeted outreach, including proactive cold prospecting, is leading to meaningful conversations with decision-makers, resulting in a steady pipeline of enterprise opportunities and newly engaged high-potential customers.
• You’re consistently finding innovative ways to engage customers, tailoring strategies that resonate and stand out in the enterprise space.
• You’re able to provide weekly updates to the C-Suite, clearly outlining progress, key wins, and upcoming opportunities in the pipeline, keeping leadership informed and aligned with focused efforts.
• You maintain a deep understanding of the current status of our most active and high-priority accounts, proactively managing opportunities and ensuring consistent progress. You know exactly where each opportunity stands!

We’ll expect you to do things like these

• Work closely with the Vice President of Sales to support the strategic closure of high-value enterprise accounts, contributing insights and aligning efforts for success.
• Provide strategic support to the VP of Sales by managing key administrative functions, including inbox monitoring to ensure timely scheduling of high-impact meetings and prompt responses to essential inquiries, reinforcing seamless communication with priority accounts.
• Actively develop and nurture relationships with high-profile customers through personalized outreach and communication. You should be comfortable hunting for new opportunities and engaging in proactive cold outreach.
• Conduct thorough research and data mining to identify potential enterprise customers, analyze market trends, and provide actionable strategic insights that inform outreach efforts.
• Perform upfront research to determine the most effective approach for engaging enterprise customers, developing tailored strategies that resonate with their unique needs.
• Apply project management skills to systematically track and pursue all opportunities to completion, ensuring a high level of organization and attention to detail in your efforts.
• Research and identify untapped markets to target new enterprise-level customers, providing recommendations for strategic outreach.
• Utilize your expertise with LinkedIn and other platforms to enhance engagement with potential customers, build brand awareness, and generate leads.

Required Qualifications

• Proven experience in business development, sales, or a related field, preferably within a B2B environment, with a strong record of meeting or exceeding sales targets.
• A minimum of 3-5 years of demonstrated sales experience, including the ability to identify prospects, manage the sales pipeline, and effectively close deals.
• Strong data management skills, with experience using CRM systems and tools.
• Excellent communication and interpersonal skills, with a customer-oriented approach.
• Familiarity with social media platforms, especially LinkedIn, and experience using them for business development purposes.
• Ability to work collaboratively in a team environment and build strong working relationships.
• Willingness to travel as needed.
• Bachelor's degree in Business, Marketing, or a related field preferred.

What we think will improve your chances of success

• Demonstrated creativity and innovative thinking, with a proven track record of developing unique strategies for engaging high-profile clients.
• Strong entrepreneurial mindset, showcasing the ability to identify and capitalize on new business opportunities.
• High business acumen, particularly in understanding the dynamics of Fortune 500 accounts and the ability to penetrate these markets effectively.
• Proven experience collaborating directly with Director, VP, or C-Suite leaders to support sales efforts for high-value accounts, demonstrating the ability to align with executive priorities and contribute to strategic initiatives.
• A proactive approach to problem-solving, with the ability to adapt strategies based on feedback and market changes.
• Experience working in fast-paced environments, showcasing resilience and adaptability in the face of challenges.
• Proficiency in Excel, Google Sheets, or similar tools for data analysis.
• Strong research skills with the ability to analyze market trends and customer data.
• Project management experience, with a track record of managing multiple tasks and projects simultaneously.

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Travel Expectations

Up to 15% travel required

Compensation

The compensation for this position begins at $55,000 to 70,000 plus commission and eligible benefits. Compensation may be adjusted based on tenure and experience.
Commission - $20,000 on target earnings

Total Comp: $75,000 - $90,000 (base plus on target earnings)

Equity Options

In addition to your cash compensation, you will receive options to buy stock in Recovery.com at a set strike price. These options will vest on a four-year schedule and present an exciting opportunity to benefit from the upside of our company’s growth. 

Quarterly Bonus

An additional 10% of base earnings is paid out quarterly when the company meets its revenue target. 

Dane County Housing Stipend

We strongly value in-person work and collaboration, so for full-time employees residing in Dane County, we offer a housing stipend of $689/month in addition to your salary ($8,268/yr; half of the Fair Market Value of a 2BR apartment in Madison according to rentdata.org).

Benefits and Perks

This role is eligible for the following benefits and perks:

• Medical, Dental, and Vision Insurance (100% of premiums paid for employees, 50% of premiums paid for dependents)
• Short- and long-term disability and basic life insurance
• 401K (100% company match up to 3% and 50% on the next 2%)
• Paid time off, paid holidays, and leaves of absence
• Education Assistance (for educational coursework directly related to your role)
• Flexible hybrid and work-from-home policy

About Recovery.com

Each year, 90% of people who need addiction treatment don’t receive it. One of the major reasons is the difficulty in finding a treatment provider, and as people increasingly turn to the internet over family, friends, or medical professionals to find care, Recovery.com is making a difference in thousands of people’s lives by providing a comprehensive, user-friendly resource for finding addiction and mental health treatment.

Launched in 2017, Recovery.com is a late-stage startup based in Madison, WI, on a mission to be the the most trusted online resource for connecting patients and mental health providers. We are rapidly growing and profitable, and looking to aggressively capture the market opportunity as we scale to $100M ARR over the next 4 years.

Our core values aren’t just words to us! They define who we are and how we work. People who are successful at Recovery.com:

• Regularly show compassion and empathy for customers, patients, and fellow colleagues
• Display vulnerability by demonstrating authenticity with themselves and encouraging it in others
• Strive for growth and humbly seek to improve in all aspects of work
• Demonstrate joy and a positive attitude in every interaction, from office conversations to solving difficult problems
• Exhibit accountability by not only fulfilling their own responsibilities, but helping others in their work as well
• Embrace creativity by testing the norms and being open to new ideas

Equal Opportunity Statement

Recovery.com is an equal opportunity employer committed to diversity and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, veteran status, gender identity, race, religious beliefs, disability, sexual orientation, age, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.

Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them.