Enterprise Account Manager(f/m/d)

Posted Yesterday
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Wallisellen, Zürich
Senior level
Artificial Intelligence • Cloud • Information Technology • Consulting
The Role
The Enterprise Account Manager is responsible for managing large accounts primarily in the retail industry, qualifying and closing complex deals, and building strong relationships with C-Level executives. The role involves driving business performance, orchestrating deal teams, and maximizing HPE's presence through strategic planning and execution.
Summary Generated by Built In

Enterprise Account Manager(f/m/d)

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Description:

The Enterprise Account Manager manages large accounts mainly focusing in the retail industry. Qualifies and closes large deals of moderate to high complexity and cross-BU scope. Works with all levels of decision-makers in the customer organization, including C-Level. Understands the customers IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPEs strategy. Drives business performance for all HPE BUs and manages the portfolio mix of the account. Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team. Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the extended partner ecosystem to maximize HPEs presence in the account. Constantly develops information technology industry knowledge to position HPEs portfolio in the account. Orchestrates, engages, guides and provides feedback to the extended account team members. Acts as customer’s advocate inside HPE. Plans for accounts to deliver results through the financial year and beyond.

Your Key Responsibilities:

  • Influences the decision-making of customer executives including the C-level through credibly describing the value of HPE's solutions and their relevance to the customer's priorities.
  • Positions HPE strategy and solutions in such a way that the customer sees that HPE is critically important to their business in the short, medium, and long term.
  • Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions.
  • Proactively builds and executes a plan to drive growth and profitability across HPE's portfolio, in a structured and recurring way. Continuously accelerates growth in HPE's strategic value portfolio through positioning these solutions with an ever-widening network within a customer.
  • Formulates and presents technology choices for the customer that will expand HPE's presence and margin in the account. Actively leverages HPE programs and tools to improve business performance.
  • Proactively ensures a strong and rightsized pipeline funnel from the account team.
  • Ensures end to end clear governance and ownership throughout the team, and across all deals in the pipeline.
  • Drives deals of high complexity and size to closure through managing a multi-disciplinary team, including partners.
  • Knowingly invests in maintaining and developing a professional relationship network within the customer to maximize efficiency and effectiveness for HPE.
  • Constantly develops and updates expertise in IT technology.
  • Articulates relevant modern trends in IT and presents them to the C-level within the customer when appropriate.
  • Actively builds, develops and leads the extended account team. Runs a comprehensive governance with the extended team and empowers the account team to engage on different levels within the account.
  • Fully owns the development and execution of a comprehensive account business plan for defined accounts.
  • Leads the collective effort to build and maintain both strategic and tactical elements of the plan. Shares and aligns the plan with relevant stakeholders of the account.

Skills, Expertise, Attitude and Education:

  • University or Bachelor's Degree preferred, or equivalent experience.
  • Typically 6 to 8+ years account management experience
  • Experience in IT industry.
  • Experience working as an IT leader, within an IT department, and/or working within customers is a plus.
  • Strong track record of account management and sales performance.
  • Strong Result Orientation
  • Strategic Sales Planning and Execution approach
  • IT Industry Acumen
  • HPE Portfolio Knowledge.
  • Fluency with German MUST and English is preferred

#LI-Hybrid

Additional Skills:

Accountability, Accountability, Active Learning (Inactive), Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#switzerland#sales

Job:

Sales

Job Level:

Expert

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

The Company
HQ: Houston, TX
61,628 Employees
On-site Workplace

What We Do

In 1939, Bill Hewlett and Dave Packard, college friends turned business partners, started the original Silicon Valley startup in the space of a rented Palo Alto garage. Starting with audio oscillators, the friends built the foundation for a company that would grow to become a global leader in enterprise technology.

More than 75 years later, our success is exemplified through our employees’ drive to advance ideas that bring meaningful innovations to life for our customers and partners around the globe. We are guided by our mission to help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives. We simplify Hybrid IT, power the Intelligent Edge and provide the expertise to make it all happen.

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