Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
Job DescriptionThe Enterprise Account Manager will be responsible for generating new business sales revenue. This will be achieved through account planning, territory planning, working with Nexthink partners, using business development techniques and field-based sales activities.
- Achieve sales goals and targets for assigned territory on a quarterly and annual basis by:
- Developing a sales strategy in the territory with a target prospect list and a regional sales plan.
- Develop a regional strategy and plan to leverage Nexthink partners
- Developing marketing plans with the marketing team to drive revenue growth and pipeline
- Taking a consultative approach with customers by understanding their existing challenges and future strategies to drive the Nexthink solution within the marketplace.
- Prospect qualification and the development of new sales opportunities and ongoing revenue growth
- Sales process management
- Ongoing account management to ensure customer satisfaction
- New business sales focus
- Previous sales experience gained within software or solution sales organizations
- Demonstrable track record of achieving sales goals
- Bachelor's Degree or equivalent
- Fluent in English and Japanese
- Willingness to Travel
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
Skills Required
- New business sales focus
- Previous sales experience in software or solutions sales organizations
- Demonstrable track record of achieving sales goals
- Bachelor’s degree or equivalent
- Fluent in English and Japanese
- Willingness to travel
What the Team is Saying
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Nexthink Compensation & Benefits Highlights
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Affordable Benefits — U.S. roles advertise 100% company‑paid medical, dental, and vision premiums, alongside life, long‑term disability, and AD&D coverage. This materially reduces out‑of‑pocket costs for employees and signals strong employer subsidy.
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Leave & Time Off Breadth — Policies include unlimited PTO with a recommended baseline of 15 paid days, plus paid holidays, sick time, and three volunteer days. Guidance to disconnect for at least two consecutive weeks underscores an emphasis on rest.
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Retirement Support — A 401(k) with company match (recent U.S. postings cite up to 4% with immediate vesting) is available from day one. This adds meaningful long‑term savings support to the total‑rewards package.
Nexthink Insights
What We Do
Nexthink is the global leader in digital employee experience management. Our platform empowers IT teams with real-time visibility, analytics, and automation to proactively detect and resolve issues across any application, device, or network—before they affect employees. By shifting IT from reactive problem-solving to continuous optimization, Nexthink enables more than 1,300 organizations to create productive, seamless, and satisfying digital workplaces for over 18 million employees worldwide.
Why Work With Us
With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds.
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Nexthink Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We all have different preferences & arrangements allowing us to do the best work possible. Each team needs to have an open conversation to determine.
