Enterprise Account Manager

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Luxembourg
Remote
Junior
Food
The Role
Manage a broad portfolio of SMB restaurant partners end-to-end: build relationships, run promotional campaigns, negotiate commercially, analyze performance using BI tools, collaborate cross-functionally, and develop internal tools and processes to drive partner growth and operational excellence.
Summary Generated by Built In
About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

As our new SMB Account Manager you’ll be trusted with a portfolio of local and independent restaurant partners, each with distinct needs, hands-on owners, and fast-moving operations. You’ll be responsible for unlocking their full potential on Wolt by building strong relationships, running effective campaigns, and making data-driven decisions that drive both growth and profitability.

What you’ll be doing

As our SMB Account Manager, you’ll be the primary point of contact for a broad portfolio of small and medium-sized restaurant partners. You’ll work directly with owners and local decision-makers, moving quickly across a high volume of accounts, with a focus on long-term growth and operational excellence.

You’ll plan and execute advanced promotional campaigns, lead commercial negotiations, and use data to optimize every aspect of partner performance. In addition to managing your portfolio, you’ll help shape internal tooling and best practices that support the broader SMB AM community.

Day-to-day in this role you’ll:
  • Own a broad portfolio of SMB restaurant accounts end-to-end
  • Lead negotiations and planning directly with restaurant owners, in collaboration with internal stakeholders
  • Drive adoption of relevant Wolt products such as Wolt+, Wolt Ads, Wolt Drive, and Wolt Capital
  • Analyse partner performance in depth – from conversion rates to delivery efficiency – and turn insights into concrete actions
  • Collaborate cross-functionally with teams like Marketing, Operations, Analytics, and Product to ensure smooth execution of partner plans and bring feedback from the field into internal roadmaps
  • Build tools, frameworks, or workflows that support smarter decision-making within your team and across the region
  • Tailor your approach to each partner’s unique needs, working style, and stage of growth
Our humble expectations

We’re looking for someone who combines commercial sharpness, analytical depth, and strong interpersonal skills – and who’s motivated by solving complex challenges.

  • Strategic commercial thinking – You understand what drives partner performance and profitability, and you can develop win-win plans that balance long-term growth with short-term impact
  • Advanced analytical skills – You’re highly comfortable navigating BI tools like Looker or Excel, building your own performance views, and using data to guide negotiations, campaigns, and optimisations
  • Ownership mindset – You take full responsibility for your portfolio, push projects forward without being asked, and proactively solve problems when roadblocks appear
  • Process builder – You enjoy improving how things work – whether through creating internal tooling, building a new report, or refining the way we engage with partners
  • Experience – You likely have 2+ years in account management, strategy, consulting, or commercial roles
  • Languages – You’re fluent in French  and English, both written and spoken
What we offer

At Wolt, we believe great people thrive when given ownership, trust, and the chance to make an impact. As our SMB Account Manager, you’ll get exactly that – along with a competitive salary and the opportunity to grow in a fast-moving global tech company with plenty of career paths. 

On top of that, you’ll get a competitive salary, Wolt discounts, daily lunch, and a well-stocked office with coffee, soft drinks, and fruit – plus a range of local benefits.

Why you’ll love it
  • 🚀Global and growing fast: Be part of a fast-moving scaleup
  • 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
  • 💪Instant impact: Take ownership and make a difference
  • 💙Big hearts and small egos: Surround yourself with smart, friendly people
Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Skills Required

  • 2+ years in account management, strategy, consulting, or commercial roles
  • Fluent in French and English, written and spoken
  • Advanced analytical skills and comfort with BI tools (Looker) and Excel
  • Experience leading commercial negotiations and planning campaigns
  • Proven ownership mindset and ability to manage a high-volume portfolio
  • Experience building processes, reports, or internal tooling to improve workflows

Wolt Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolt and has not been reviewed or approved by Wolt.

  • Equity Value & Accessibility Corporate postings highlight equity as part of the compensation package, offering ownership potential alongside salary and benefits. Mentions of stock in certain locations indicate accessible participation beyond base pay.
  • Leave & Time Off Breadth Job materials describe generous vacation allowances and strong time‑off policies in several markets. A global parental‑leave policy with top‑ups beyond statutory levels is also cited.
  • Wellbeing & Lifestyle Benefits Materials describe wellness support such as an Employee Assistance Program, fitness or sports perks, and product credits or discounts. Country‑specific allowances and perk platforms add practical lifestyle value in some locations.

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The Company
HQ: Helsinki
8,287 Employees
Year Founded: 2014

What We Do

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

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