Enterprise Account Manager - SLED

Posted 4 Days Ago
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Hiring Remotely in United States
Remote
Senior level
Artificial Intelligence • Cloud • Legal Tech • Software • Generative AI
Agiloft is the first AI Contract Lifecycle Management (CLM) platform built with AI on the inside™.
The Role
The Enterprise Account Manager will drive growth and client relationships within the SLED sector, managing account strategies and leveraging AI-driven capabilities to enhance contract management.
Summary Generated by Built In
As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.

Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.

We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.

Position Overview

Agiloft is a leading provider of Contract Lifecycle Management (CLM) software, trusted by organizations worldwide to modernize contract management. Our no-code, AI-enhanced platform helps organizations accelerate contracting, ensure compliance, and uncover valuable insights to drive better decisions.

We’re expanding our SLED (State, Local, and Education) team and seeking a strategic, relationship-driven Enterprise Account Manager to help government and education clients transform their contracting processes through automation and intelligent analytics.

As a SLED Enterprise Account Manager, you’ll be responsible for managing and expanding relationships within our public-sector customer base. You’ll engage with senior decision-makers to align Agiloft’s CLM and AI-enhanced capabilities with customer objectives, driving retention, expansion, and long-term success.

You will lead commercial strategy and account growth discussions, while partnering with Solution Consultants (SCs) to deliver in-depth demonstrations and technical validation.

This role is ideal for an experienced enterprise seller who thrives in complex public-sector environments, excels at consultative selling, and is comfortable discussing AI’s strategic value in transforming contract management.

Job Responsibilities

  • Account Growth & Revenue Expansion
  • Develop and execute account strategies to expand Agiloft’s footprint across assigned SLED customers.
  • Drive upsell and cross-sell opportunities within existing accounts by positioning additional capabilities and modules.
  • Manage renewal cycles with a focus on customer value realization and long-term partnership.
  • Leverage AI-related value propositions to articulate how Agiloft enhances visibility, efficiency, and compliance.
  • Client Relationship Management
  • Build trusted relationships with stakeholders at all levels, including procurement, legal, finance, IT, and executive leadership.
  • Conduct strategic account reviews and success planning sessions to ensure customer satisfaction and alignment with evolving goals.
  • Collaborate closely with internal teams—Customer Success, Solution Consulting, and Product—to deliver tailored solutions and measurable outcomes.
  • SLED Market Expertise
  • Navigate complex public-sector procurement cycles, including RFPs, RFIs, and cooperative purchasing agreements.
  • Ensure adherence to applicable compliance standards and purchasing frameworks (e.g., NASPO, GSA).
  • Stay informed on public-sector funding trends, mandates, and initiatives impacting technology procurement.
  • AI Thought Leadership
  • Confidently discuss the strategic value of AI in contract management, including areas such as risk identification, obligation tracking, and analytics.
  • Collaborate with Solution Consultants to ensure accurate technical representation of Agiloft’s AI capabilities during client engagements.
  • Provide customer feedback to inform product development and market messaging for SLED-specific AI use cases.
  • Sales Strategy & Execution
  • Lead the end-to-end commercial process—from opportunity identification to negotiation and close.
  • Maintain accurate forecasts, opportunity data, and account plans in Salesforce.
  • Partner cross-functionally with Marketing and Product to identify new growth opportunities in the SLED segment.
  • Other duties as assigned

Required Qualifications

  • 7+ years of SaaS or enterprise software sales experience, preferably in the SLED or public-sector verticals.
  • Proven track record of managing and growing strategic enterprise accounts.
  • Experience selling Contract Lifecycle Management (CLM), procurement, legal operations, or related enterprise software.
  • Strong understanding of AI’s strategic role in enterprise software — able to discuss value, not demonstrate technical capabilities.
  • Exceptional communication, presentation, and executive relationship management skills.
  • Familiarity with SLED procurement processes and contracting requirements.
  • Proficiency in Salesforce, Microsoft Office, and collaboration tools.

Preferred Qualifications

  • Experience navigating public-sector contracting frameworks (NASPO, GSA, cooperative purchasing).
  • Background in legaltech, procurement, or workflow automation software.
  • Exposure to AI/ML-enabled enterprise platforms and understanding of their business applications.

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at [email protected].
 
Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.

Top Skills

AI
Contract Lifecycle Management (Clm)
MS Office
Salesforce
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The Company
HQ: Redwood City, CA
400 Employees
Year Founded: 1991

What We Do

Agiloft is the global value leader in data-first contract lifecycle management (CLM), offering the industry’s only no-code platform with AI on the Inside™ to enhance efficiency, cut review times by up to 80%, and accelerate business. Its Data-first Agreement Platform (DAP) transforms contracts into strategic, data-rich assets, integrating with 1,000+ systems to drive decisions and efficiency. Trusted by brands like Alkermes, Balluff, and TaylorMade, Agiloft boasts a 96% renewal rate and 100% satisfaction for implementations. Backed by KKR, JMI Equity, and FTV Capital, Agiloft empowers businesses to drive smarter strategies, faster decision-making and game-changing competitive advantage. Learn more at www.agiloft.com.

We're hiring! To view our current job openings, please visit https://www.agiloft.com/jobs.htm.

Why Work With Us

We are a passionate group of humans dedicated to helping other humans thrive. We may work with contracts, but with careers at Agiloft, the most important contract we keep is the human contract, the commitment we have to each other.

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