Enterprise Account Manager, Japan/Remote, Bilingual - Japanese/English

Reposted 2 Days Ago
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Hiring Remotely in JP
Remote
Entry level
Agency • Professional Services • Consulting
The Role
Manage and grow enterprise client accounts in Japan while generating leads, developing new business, and overseeing sales operations. Responsibilities include building customer relationships, gathering feedback, supporting product onboarding, providing technical guidance, and collaborating with cross-functional teams to deliver strong customer success. The role requires professional Japanese and English bilingual proficiency, excellent communication, account management and sales experience, and strong organizational and problem-solving skills.
Summary Generated by Built In

Company Description

iPower Partner is a global solutions agency that helps organizations transform in a rapidly changing market by providing comprehensive consultation services. Our offerings include company registration, business licensing, representative office setup, visa & work permit services, and RPO solutions. With international connections, regional knowledge, and local market experience, we have established strong partnerships with multinational blue-chip corporations and local companies across Asia and Europe. Our goal is to deliver top-notch services and sustainable employment opportunities across a wide range of industries and skills.

Role Description

This is a full-time role remote anywhere in Japan for an Enterprise Account Manager, Bilingual - Japanese/English based in Tokyo, Japan. The Enterprise Account Manager will be responsible for managing and growing key client accounts, generating leads, overseeing sales operations, and developing new business opportunities. This role requires bilingual proficiency in Japanese and English. While the role is primarily office-based in Tokyo, some work from home is acceptable.

Key Responsibilites

  • Cultivate enduring customer relationships to boost loyalty and ensure ongoing satisfaction with our products.

  • Gather, analyze, and integrate customer feedback to refine our customer service strategies and policies.

  • Deeply understand our products to provide comprehensive technical support and effectively guide new customers through the onboarding process.

  • Collaborate with cross-functional teams to deliver seamless service and uphold our standard of customer success.

Qualifications

  • Strong skills in Account Management, preferably in the banking/financial services industry.

  • Experience in Lead Generation and Sales

  • Proficiency in new business development and sales operations

  • Excellent communication and interpersonal skills in globally distributed teams.

  • Bilingual proficiency in Japanese and English

  • Strong organizational and problem-solving abilities

  • Relevant experience in the technology or consultancy industry is beneficial

  • Bachelor's degree in Business, Marketing, or a related field.

Further Inquiries? Please direct to Anh Pham via [email protected]

Skills Required

  • Strong account management skills
  • Experience in lead generation and sales
  • Experience in new business development and sales operations
  • Excellent communication and interpersonal skills in globally distributed teams
  • Bilingual proficiency in Japanese and English
  • Strong organizational and problem-solving abilities
  • Bachelor's degree in Business, Marketing, or a related field
  • Account management experience in banking or financial services
  • Relevant experience in the technology or consultancy industry

iPowerPartner Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about iPowerPartner and has not been reviewed or approved by iPowerPartner.

  • Flexible Benefits — Offerings are presented as localized and adjusted by geography and employment type, indicating flexibility rather than a one-size-fits-all package. Feedback suggests the organization operates across regions with policies tailored to local labor standards and whether roles are contract or permanent.

iPowerPartner Insights

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The Company
50 Employees
Year Founded: 2015

What We Do

iPower Partner is a Hanoi-based global workforce-solutions agency and subsidiary of iPower Vietnam Trading and Service Company Limited. It helps organizations source, match, and develop talent through permanent recruitment, temporary and contract staffing, mass recruitment, global mobility, and relocation support. The company also assists foreign investors with Vietnam company formation and business licensing, while supporting candidates in finding sustainable employment across industries.

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