New Business, Enterprise Account Executive

Reposted 17 Days Ago
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London, Greater London, England
In-Office
Senior level
Big Data • Software
UserTesting helps companies see and hear how their target audience behaves throughout any experience
The Role
The Enterprise Account Executive will drive growth by building relationships with large enterprise customers, managing sales cycles, closing high-value agreements, and meeting revenue targets.
Summary Generated by Built In

We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.

We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.

Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Let’s build experiences people love—together.

About the Role

We are seeking a dynamic and results-driven Enterprise New Logo Sales Representative to expand our presence across the UK. This is a hunting role focused on acquiring new enterprise customers and building long-term partnerships that deliver significant business impact. The successful candidate will have a proven track record of winning new logos in SaaS enterprise sales, combined with the patience and persistence to nurture and close large, complex opportunities with extended sales cycles (6–9 months).

A background in MarTech or Customer Experience (CX) technology is a strong plus, as is familiarity with structured sales methodologies such as MEDDPICC.

Key Responsibilities
  • Drive new logo acquisition by identifying, engaging, and closing new enterprise customers across the UK.

  • Establish new strategic customer footprints, with the ability to expand accounts after the initial win.

  • Lead complex enterprise sales cycles, typically lasting 6–9 months, with multiple senior stakeholders.

  • Negotiate and close strategic, high-value deals.

  • Apply sales methodologies such as MEDDPICC to ensure forecasting accuracy and sales discipline.

  • Build trusted, long-term relationships with customers to position the company as a strategic partner.

  • Collaborate with internal teams (Marketing, Customer Success, Product) to deliver a world-class customer experience.

  • Consistently achieve or exceed quarterly and annual new business revenue targets.
     

Requirements
  • 5–10+ years of SaaS enterprise sales experience, with a proven track record of winning new logos.

  • Demonstrated success in building new large-scale customer relationships from scratch (will need to provide examples during the interview process)

  • Proven track record of success achieving or overachieving quotas

  • Experience with complex enterprise deals and multi-stakeholder negotiations.

  • Familiarity with structured sales frameworks, ideally MEDDPICC.

  • Background in MarTech or CX solutions is a strong plus.

  • Strong business acumen and ability to map customer needs to business value.

  • Customer-centric mindset with the patience and persistence required to develop large deals over 6–9 month cycles.

  • Entrepreneurial, self-starter attitude with the ability to work independently in a fast-paced environment.
     

Why Join Us
  • Lead new logo acquisition for one of the most exciting growth markets in the UK.

  • Be part of a high-growth, customer-focused SaaS organization.

  • Opportunity to shape how enterprises engage with innovative technology solutions.

  • Competitive compensation and growth potential for high-performing sales professionals.

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

Top Skills

Customer Experience Technology
Martech
Meddpicc
SaaS
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The Company
HQ: San Francisco, CA
615 Employees
Year Founded: 2007

What We Do

UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why, and is the fastest way to access the human perspective needed to create any experience with confidence.

Why Work With Us

Our team is the best. We work in a highly collaborative environment, share feedback openly, bring great ideas to life, and have a ton of fun.

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