About MasterControl:
MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com.
SUMMARY
We’re seeking a high-performing Enterprise Account Executive with deep experience in selling complex digital transformation solutions to the pharmaceutical and biologics manufacturing sectors.
This isn’t a transactional SaaS role. It’s a strategic, consultative position where you’ll help the world’s most advanced life sciences organizations digitize mission-critical operations like batch record execution, quality management, and lab documentation — unlocking speed, compliance, and scalability in a highly regulated environment.
RESPONSIBILITIES
- Work in an Enterprise Pod together with an Enterprise Account Manger to close new and expansion business.
- Own and execute complex enterprise sales cycles (12–24+ months) across global pharma accounts, CDMOs, and CGT innovators.
- Build, manage, and expand multi-stakeholder relationships across Manufacturing, Clinical R&D, production, QA/QC, GMP IT and procurement functions.
- Develop and execute account-based strategies for Tier 1–3 Pharma, MedTech, CDMOs and CGT manufacturers.
- Identify whitespace opportunities within existing pharma divisions and high-growth biopharma innovators.
- Serve as a trusted advisor on digital manufacturing trends, GxP compliance, and operational excellence.
- Drive adoption of cloud-based MES and QMS, AI and Analytics platforms through value-based, consultative selling.
- Partner with solution engineering, marketing, and customer success teams to deliver compelling business cases and ROI models.
- Contribute to strategic forecasting inputs for multi-year enterprise deals.
- Ability to orchestrate cross-functional deal teams including solution consultants, partner managers, and implementation leads.
- Lead executive-level conversations spanning Manufacturing, Quality, Regulatory Affairs, and IT to shape digital transformation roadmaps.
- Partner closely with marketing to develop personalized, 1:1 account-based strategies, aligning outreach to each account's unique needs.
- Leverage the full marketing toolkit - including content, tactics, and campaigns - to customize outbound motions, guided by deep account knowledge and buying group dynamics.
- Collaborate on high-impact, relationship-building programs like VIP events and executive roundtables, including prospect identification, personalized invitations, content input, and strategic follow up.
- Participate in regular pipeline and feedback reviews with marketing to share insights, optimize programs, and ensure continuous alignment across joint sales and marketing efforts.
QUALIFICATIONS
- 8+ years of enterprise B2B SaaS software or technology sales, ideally within life sciences, pharma manufacturing, or regulated industries.
- Deep understanding of CGT, CDMO, and biologics manufacturing workflows — from process development through commercial scale.
- Familiarity with MES, QMS, LIMS, and related digital manufacturing systems strongly preferred.
- Proven track record of closing multi-million-dollar SaaS or digital transformation deals involving long sales cycles and multiple executive stakeholders.
- Exceptional executive communication and storytelling skills.
- Ability to navigate complex procurement, legal, and regulatory environments in global pharma.
- Strategic, analytical mindset with comfort operating in ambiguous, evolving markets.
- Continuous learner — eager to stay at the forefront of digital transformation in life sciences.
PHYSICAL DEMANDS AND WORKING CONDITIONS
- Ability to work in an office environment with occasional travel to client sites.
- Ability to operate a computer and work at a desk for extended periods.
Why Work Here?
#WhyWorkAnywhereElse?
MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.
We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?
MasterControl could be your next (and last) career move!
Here are some of the benefits MasterControl employees enjoy:
- Competitive compensation
- 100% medical premium coverage (yes, you read that right!)
- 401(k) plan with company match
- Generous PTO packages that increase with tenure
- Schedule flexibility
- Fitness clubs (you get paid to have fun and be active!)
- Company parties and employee recognition programs
- Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
- Onsite physician and massage therapist
- Innovation center and gaming rooms at the office
- Dental/vision plans
- Employer paid life insurance policy
- Much, much more!
Applicants must be currently authorized to work in the United States on a full-time basis.
The US base salary range for this full-time position is $125,000 - $165,000 base + $100,000 - $150,000 commission/bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] or call (801) 942-4000 and ask to speak with a member of Human Resources.
Equal Opportunity Employer, including disability and protected veteran status
Top Skills
What We Do
In short, we help bring life-changing innovations to more people, sooner. How we do it is a longer story.
It starts with our cloud-based Product Lifecycle Excellence platform. More than 1000 of the world’s most innovative and highly regulated companies use it to improve quality and stay in compliance at every step of their product journey – from concept to commercialization.
We have more than 500 employees who come to work every single day with a singular focus: to help our customers improve quality. We do it in many ways. And we can do it for you.
We’ll help you build quality into your product design processes. You’ll get a streamlined system to track clinical trials, organize the data, and submit results for approval by regulatory agencies around the world.
You can digitize, automate and accelerate quality processes to build a culture of quality throughout your organization. Increase visibility and ensure compliance throughout your supply chain. And help your manufacturing teams eliminate the tradeoffs between line performance and product quality.
Once your product is out in the market we give you the ability to manage in-market complaints and close the quality loop.
In other words, we help you make quality a priority throughout your company. And that’s important. Because when you’re trying to impact people’s lives, quality changes everything.
