The Role
Responsible for managing sales and achieving growth, engaging with enterprise clients, mentoring the SDR team, and analyzing market trends.
Summary Generated by Built In
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.
Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.
When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.
Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.
What you will do
This role calls for a strong hunter mindset and passion for working in a hyper-growth MarTech scale-up with a rapid sales cycle. Good news: our differentiated product is already in high demand! We have a world-class sales organization with a strong pipeline bombarded with inbound marketing leads and SDR lead generation. We’ve got clients from every vertical imaginable, and our client base speaks for itself. So, you will be lucky to have a category leader product fuelled by lightning-fast growth and our all-star engineers, and just as our co-founder/CRO promises, “if you stay humble and hungry, you’ll build a legacy here.”
If you are interested in further developing your sales career in SaaS, get ready to engage with enterprise-level clients in France market across various industries such as retail, finance, automotive, telecom, and travel through our product of client choice. (Actually, let’s make our clients do the talking. You can check their testimonials on our website!)
Job Description
- You will handle overall responsibility for managing sales, achieving growth, and hitting/exceeding annual sales targets.
- You will interact with clients at all the stages of the sales cycle, from prospecting and acquiring clients through demoing the platform to negotiating and closing.
- You will provide on-the-ground support/mentorship for Sales Development Representative (SDR) team to generate new qualified opportunities and pipelines through innovative outbound strategies.
- We create value by sharing thoughtful insights for our partners and potential partners. You will effectively communicate the value proposition through proposals and presentations. You also need to ensure that they get the most out of the deals we offer, such as free trials.
- You will be the guru of your own market and provide insight to the team on market trends, unmet needs, and opportunities to deliver greater value to clients by extending company offerings. You will identify emerging markets and market shifts while being fully aware of new products and competition status.
- You will develop and implement new sales initiatives, strategies, and programs to capture key demographics.
- You will present sales, revenue, and realistic forecasts to the management team.
- You will get supported by Marketing, Sales Operation, Sales Engineering, and Sales Enablement functions.
- To have consistent success, you will do accurate forecasting and maintain an up-to-date pipeline at all times. We believe sales is a balancing act!
What we expect from you?
- Bachelor’s degree in Business, Marketing, or related fields
- Minimum 4 years of quota-carrying sales experience, preferably in SaaS, MarTech,
- Knowledge of market research, sales, and negotiating principles
- Proven oral and written communication abilities in English & French, effective phone skills, and exquisite listening skills
- Our technical knowledge goes well beyond that of any other salesperson. You need to be a savvy tech bug, always searching for solutions and ideas.
- Ability to succeed working cross-functionally with direct sales, marketing, and customer success teams
- Superior project and time management skills
- The ability and flexibility to work in a fast-paced startup environment
- Previous experience with retail, finance, automotive, telecom and travel industries is a big plus!
Hold on! Life’s a two-way road! Here’s what you’ll enjoy while spending time with us (perks, anyone?)
- a chance to work in an international, diverse, and inclusive environment,
- access and opportunity to gain a limitless network all over the globe,
- a chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria,
- to be part of an industry that’s shaping the future of customer experience
- access to many hard and soft skills pieces of training to help you improve and challenge yourself,
- access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
- space to share your skills through training sessions and workshops if you wish. Sharing is caring!
- the infamous team activities that are bursting with fun,
- no Dress Code!
We are here to grow and drive growth. Together we are building a progressive culture that inspires us to create our life’s work and a bigger, bolder impact. If you are already feeling the excitement, just imagine yourself here taking part!
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!
Top Skills
Customer Experience
Martech
SaaS
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The Company
What We Do
Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS).
Insider recently unlocked unicorn status and NASDAQ congratulated the company for becoming one of the few woman-founded, women-led B2B SaaS unicorns in the world. Insider was named as the #1 Leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Gartner Magic Quadrant for Personalization Engines 2021. The company has been named #1 Leader on G2’s Mobile Marketing Software and Personalization Grids with a 4.6/5 rating for 20 consecutive quarters. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US.
Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, Madeira Madeira, Santander, BBVA, Pizza Hut, Avon, and CNN.
