Enterprise Account Executive, Otter - Ciudad de Mexico

Sorry, this job was removed at 02:16 a.m. (CST) on Tuesday, Oct 14, 2025
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Mexico City, Cuauhtémoc, Mexico City, MEX
In-Office
Food • Software
The Role
About the job

Who We Are
In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.
What you’ll do:

  • Manage full sales cycle from discovery through negotiation to close with our largest, named National/Global Enterprise customers.
  • Leverage the whole CSS team to support sales cycle including RE, Product, Tech and Ops.
  • Leverage own network to build pipeline to prospect potential customers, research product match and build an outreach engagement plan, including full stakeholder plan, customer roadmap/strategy & account plan.
  • Effectively manage pipeline activity to achieve required results - both short term activity and short-term and long-term results, ensuring all activity is logged and tracked in Salesforce.
  • Hold effective discovery meetings to fully understand customers' business and our product placement. Craft effective pitches from a solutions-oriented perspective that creatively solve customers' problems and demonstrate our solution value. 
  • Lead C-level negotiations to ensure mutually beneficial contract terms that demonstrate an understanding of both current market conditions' impact on restaurant P&L andthe  client's wants and needs.
  • Maintain and grow existing relationships with enterprise customers once onboarded - always looking for the up/cross-sell opportunity. 
What we’re looking for:
  • Sales experience: You have +4 years of full-cycle enterprise sales experience.
  • Communication skills: You have outstanding communication and interpersonal skills both in person and on the phone, and the ability to work independently and take ownership of your role with minimal supervision.
  • Data analysis.
  • Goal-oriented: You have a sharp focus on your goals and a belief that your daily, weekly, and monthly activities will help you achieve success.
  • Strong work ethic: You can demonstrate a strong work ethic and a commitment to doing what it takes to be successful in sales.
Why join us
  • Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone.
  • Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
  • Impactful work: You’ll own the full sales cycle from the first point of contact to closing the deal. With challenging targets, you’ll be able to push yourself, make an impact in the industry, and help restaurants succeed.
  • Career development: We set you up for success with a 30-day hands-on training program to equip you with all of the skills you’ll need to succeed in sales. You’ll continuously learn about the market and industry trends.
  • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What Else You Need To Know
This role is based in our Mexico City office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Otter!
Ready to join us as we serve those who serve others?

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The Company
HQ: Los Angeles, California
261 Employees

What We Do

The order your restaurant needed. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place

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