Enterprise Account Coordinator

Posted 4 Days Ago
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Mexico City, Cuauhtémoc, Mexico City, MEX
In-Office
216K-216K Annually
Entry level
Software
The Role
Coordinate new property launches from contract signature through first move-in. Responsibilities include collecting property information, coordinating STR permit requirements, installations, key pickup, cleaning, photography, job completion, and accurate system updates. The role works closely with property owners, managers, legal, internal teams, and Area General Managers to ensure units meet quality standards and transition smoothly to ongoing operations.
Summary Generated by Built In
Important Notes

This position is based on-site in Mexico City, CDMX. Remote work is not available for this role.

Submitted resumes must be in English to be considered.

About Us

Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.

About the Role

We are looking for an Enterprise Account Coordinator to join our Autopilot team. In this role, you will take ownership of getting new Autopilot properties fully ready for members to book and move in. You'll step in as soon as a contract is signed and collaborate with properties, Area General Managers, and internal teams to collect information, coordinate installations, and ensure homes are cleaned, photographed, and move-in ready. You're not just checking boxes — you're the driving force ensuring our properties meet the highest standards for our members.

About the Team

The Autopilot Team's mission is to ensure a successful installation and launch of all new properties through exceptional service for both internal and external partners.

What You'll Do
  • Coordinate and oversee all aspects of the Autopilot process from start to finish, communicating with internal teams and property partners.
  • Partner closely with property managers and owners to ensure they understand Autopilot operations and provide all required information to build the property on Landing's platform.
  • Work with Legal to ensure all necessary information is in place to apply for Short-Term Rental (STR) permits.
  • Collaborate with Area General Managers to coordinate key pickup and unit installations.
  • Oversee all job creation and completion required for units to be move-in ready.
  • Ensure all property and unit information is accurately entered into our systems.
  • Establish a strong foundational relationship with the property to smoothly transition to the Area General Manager after installation.

What You'll Need
  • English proficiency: Fluent (B2-C1)
  • Ability to work from our Polanco office — a collaborative, fast-moving environment.
  • Project Management Mindset: Strong attention to detail to ensure every property launch meets our quality standards.
  • Proactive Autonomy: Ability to work independently and drive results in a fast-paced environment without constant supervision.
  • Extreme Ownership: Full accountability for the property's success from contract signature through the first move-in.
  • Cross-functional Collaboration: Proven track record of building strong relationships across teams at Landing (for internal candidates).

Compensation & Benefits
  • Salary: $18,000 MXN gross per month + performance-based bonus
  • Grocery vouchers: $1,500 MXN net per month
  • Vacation: 12 days per year (available after 90 days of employment)
  • Paid time off (PTO): 40 hours per year (available after 30 days of employment)
  • Health insurance: Major medical (MetLife), minor medical (AXA Keralty), dental, and vision coverage
  • Parking: On-site parking for bikes, motorcycles, and cars
  • Travel benefit: $750 USD annually in Landing Stays

Skills Required

  • Fluent English proficiency at B2-C1 level
  • Ability to work onsite from the Polanco office in Mexico City
  • Strong attention to detail and project management mindset
  • Ability to work independently in a fast-paced environment
  • Strong ownership and accountability for property launch success
  • Proven cross-functional collaboration experience across Landing teams
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The Company
HQ: Birmingham, AL
511 Employees
Year Founded: 2019

What We Do

Landing is reinventing apartment rentals through a membership program that gives members access to flexible leases with no deposits in 200+ markets in our growing network. Our streamlined platform provides access to tens of thousands of furnished apartments across the U.S., and our member benefits allow more flexibility with fewer compromises. Members can book an apartment in minutes entirely through our app (even use a credit card) and be ready to move to a new place in a matter of days. Our goal is to help people explore more, live on their terms, and make sure they feel at home wherever they go.

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