Enrollment Support Assistant (Temporary)

Reposted Yesterday
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Johnston, IA, USA
In-Office
Entry level
Healthtech • Insurance • Professional Services • Social Impact
The Role
Provides administrative support to the Enrollment team by entering and verifying eligibility information, reviewing documents, maintaining electronic and physical records, processing routine enrollment transactions, coordinating workload distribution, and protecting confidential member information. The role requires accuracy, organization, computer proficiency, adherence to established procedures, and discretion when handling sensitive data.
Summary Generated by Built In

Description

Come Smile with Us!

Delta Dental of Iowa is seeking a Temporary Enrollment Support Assistant to support our Enrollment team with a variety of administrative and operational responsibilities. In this role, you will help ensure the accurate and timely processing of eligibility and enrollment information by performing data entry, reviewing documents, maintaining records, and processing routine transactions. The ideal candidate is detail-oriented, organized, and comfortable following established procedures while handling confidential member information. This position also supports team workflow coordination to help ensure exceptional service and operational efficiency.

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Location: On-site in Johnston, Iowa
Assignment Length: September 2026 through mid-January 2027 (anticipated)

What You'll Do:

  • Perform accurate data entry and enrollment-related processing.
  • Review and verify documents and information for completeness.
  • Maintain electronic and physical records.
  • Process routine eligibility and enrollment transactions.
  • Assist with workload distribution and administrative support for the Enrollment team.
  • Protect the confidentiality of member and organizational information.

Requirements

 What We're Looking For:

  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Ability to follow established processes and procedures.
  • Basic computer and data entry proficiency.
  • Ability to handle confidential information with discretion.

Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.     

Skills Required

  • Strong attention to detail and accuracy
  • Excellent organizational and time management skills
  • Ability to follow established processes and procedures
  • Basic computer and data entry proficiency
  • Ability to handle confidential information with discretion
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The Company
125 Employees
Year Founded: 1970

What We Do

Delta Dental of Iowa is a not-for-profit dental and vision benefits company founded in 1970 that provides individual and employer group insurance across Iowa. It operates a large dental provider network, offers small- and large-group plans, and provides online member tools, claims services, and cost-estimator resources. The organization also invests in community health initiatives through its foundation and supports employers with tailored benefits and administrative resources.

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