Enrollment Success Specialist

Reposted 17 Hours Ago
Be an Early Applicant
Philadelphia, PA, USA
In-Office
18-25 Hourly
Junior
Aerospace • Edtech • Manufacturing
The Role
The Enrollment Success Specialist will evaluate prospective students, conduct outreach, guide applicants through admissions, and help achieve enrollment goals.
Summary Generated by Built In

Training Tomorrow's Technicians to Become Skilled, Employable and Essential. 

About Us  - Big Changes, Better Benefits - Join us today!  

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Location: 📍 3001 Grant Avenue,Philadelphia, PA 19114
Work Schedule: 
  • Monday - Thursday 9am-5:30pm (one later night 11am-7:30pm)
  • Friday 8am-4pm
  • Saturdays 9am-1pm as needed to support career fairs and open house events 
Compensation: $18 -$25 per hour, based on experience, qualifications, and other relevant factors.

We are seeking a results-driven, student-focused Admissions Representative to join our team. This role is ideal for someone passionate about education and skilled at guiding prospective students toward informed, life-changing academic decisions. 

As an Admissions Representative, you will connect students with programs that support their goals while consistently meeting key performance indicators (KPIs) related to outreach volume, contact-to-appointment conversion, application completion, and enrollment success. This dynamic role requires communication skills, a positive attitude, and delivery of exceptional service in a fast-paced, metric-driven environment. 

Key Duties   
  • Evaluate prospective students for enrollment eligibility and program fit
  • Conduct outreach through phone calls, emails, and in-person or virtual meetings to support applicants through each step of the admissions process
  • Achieve and maintain enrollment goals by leading through personal performance
  • Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow-up
  • Track student application status and ensure completion of required documentation
  • Assist with recruitment events such as open houses and career fairs 

Qualifications 

  • Education
    • High School Diploma or GED  
    • Associates' or higher degree preferred 
  • Experience
    • Proven experience in sales or customer service, with a track record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios 
    • One or more years of admissions experience in a proprietary (for profit), post-secondary educational setting preferred 
  • Skill set:
    • Strong written and verbal communication skills, with the ability to connect with diverse audiences
    • Excellent time management and multitasking abilities in a fast-paced environment
    • Proficient with Microsoft Office, willing to learn new systems
    • A positive, team-oriented approach and willingness to work occasional evenings or weekends as needed 
What We Offer
  • 401(k) and Matching: Secure your future with our competitive retirement savings plan.  
  • Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.  
  • Life Insurance: Peace of mind with life insurance options.  
  • Parental Leave: Support for new parents during important life transitions.  
  • Paid Time Off: Recharge with paid time off to promote work-life balance.  
  • Employee Assistance Program: Access to resources for personal and professional support.  
  • Tuition Reimbursement: Invest in your future with financial support for further education.  

We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.


AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.

Skills Required

  • High School Diploma or GED
  • Associates' or higher degree preferred
  • Proven experience in sales or customer service
  • One or more years of admissions experience in a proprietary educational setting preferred
  • Strong written and verbal communication skills
  • Excellent time management and multitasking abilities
  • Proficient with Microsoft Office
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The Company
HQ: Virginia Beach, VA
7,004 Employees

What We Do

Aviation Institute of Maintenance operates fifteen (15) FAA approved airframe and powerplant schools nationwide. Students undergo training to obtain their FAA Mechanic's Certificate with a rating in Airframe and Powerplant. We are committed to high academic standards across all our programs and offer support services to aid our students in their journey to success. We encourage personal development, interpersonal skills, commitment to community, and personal ethics, so students grow to become skilled professionals in today's career field.

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