Enrollment Specialist

Title:                Enrollment Specialist

Location:         Bronx, Brooklyn, Manhattan, and Queens

Reports to:      Program Coordinator, Home-Based Childcare Services

About Us:

The Women’s Housing and Economic Development Corporation (WHEDco) is a community development organization founded on the radically simple idea that all people deserve to live in healthy, vibrant communities. We build award-winning, sustainable, affordable homes – but our work is not over when our buildings are complete. WHEDco believes that to be successful, affordable housing must be anchored in strong communities of which residents can be proud. WHEDco’s mission is to create and bridge access in the South Bronx access to resources that support thriving neighborhoods – from high-quality early education and after-school programs, to healthy food, cultural programming, and economic opportunity. See www.whedco.org for more information.

Job Summary:

WHEDco seeks an enrollment specialist to join its home-based childcare services program. Under the supervision of the Enrollment Program Coordinator, the Enrollment Specialist will facilitate the enrollment of legally exempt childcare providers located in Brooklyn (Coney Island, Clinton Hill), Bronx, Manhattan (East End).

Responsibilities:

• Review all provider enrollment applications for completeness.
• Accurately document provider information into the childcare facility system (CCFS) database.
• Send notification to parent/provider of any missing information.
• Generate and mail acknowledgement of enrollment packet to provider and a copy to parent.
• Send enrollment information packet within the designated timeframe.
• Call sex offender registry.
• Generate and mail all pertinent notices to provider and parent in a timely manner.
• Flag any immediate concerns for home visits including, but not limited to, criminal histories, child removal, and health and safety.
• Provide information on training services and resources to parents and providers during the enrollment process.
• Accurately document information on services rendered in WHEDco’s and the New York State’s databases as appropriate.
• Review caseloads daily to ensure that timelines are being met.
• Maintain confidentiality of the provider, parent, and children.
• Other duties as assigned.

Qualifications:

• Associate’s degree or higher in early childhood, education, social services or a similar field is preferred. A Bachelor level degree in education, human services or similar field is highly desirable.
• Bilingual ability in Spanish, Chinese, Korean, Japanese or Russian is a plus.
• Proven ability to multi-task and demonstrate excellent verbal and written communication skills.
• Strong computer skills and functional familiarity with Excel and Microsoft Word.
• Excellent attention to detail, team-mindedness, organizational skills, and an ability to learn quickly.
• Ability to consistently exhibit the flexibility and adaptability to function professionally and objectively in all situations.
• Proven ability and/or demonstrated work experience where maintaining confidentiality is critical and expected.

WHEDco affords all qualified applicants equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristic, marital status or domestic violence victim status, or any other category protected by law. WHEDco follows the requirements of the New York Human Rights Law with regard to non-discrimination on the basis of prior criminal conviction and prior arrest.

WHEDco is an E-Verify employer. E-Verify is an Internet-based system that compares information entered by an employer from an employee’s Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility.