Enrollment Specialist

Reposted 2 Days Ago
Be an Early Applicant
San Jose, CA, USA
In-Office
30-40 Annually
Junior
Healthtech
The Role
The Enrollment Specialist manages the enrollment process for seniors into the WelbeHealth program, providing documentation, outreach, and support to prospective participants and their families.
Summary Generated by Built In

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. Our values and participant focus lead the way no matter what. The Enrollment Specialist plays a key role in guiding the eligibility process, helping seniors gain access to our program.

The Enrollment Specialist focuses on the successful intake and enrollment of our participants and coordination with the Interdisciplinary Team (IDT) as required to facilitate enrollment. The Enrollment Specialist is a member Outreach & Enrollment (O&E) and provides back-up and support to other areas of the team as needed.

Essential Job Duties:

  • Drive enrollment activities
  • Manage all elements of the initial home visit, including preparation, completion, and follow through
  • Provide next steps from LOC conversations through the enrollment conference
  • Developing relationships with prospective participants and families to facilitate the enrollment process
  • Cross-train on other O&E Team roles and provide coverage as directed, including independent community outreach efforts and support of team members’ outreach efforts; aid team efforts to minimize rapid disenrollment
  • Complete all required documentation in a timely and accurate manner, including in CRM software, Salesforce

Job Requirements:

  • Bachelor’s degree
  • Minimum of two (2) years of experience in a sales and marketing role with at least one (1) year in healthcare or senior care setting
  • Reliable means of transportation
  • Experience with Microsoft Excel, Word, Outlook and familiarity working in Customer Relations Management software, i.e., Sales Force preferred
  • Must be willing to work a varied schedule that may include evening nights, weekends, and overtime

Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of a supportive and loving environment where every person feels uniquely cared for.

  • Medical insurance coverage (Medical, Dental, Vision)
  • Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
  • 401 K savings + match
  • Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
  • And additional benefits

Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.

Compensation Offering
$30.49$40.25 USD

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.


Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.


Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]

Skills Required

  • Bachelor's degree
  • Minimum of two years of experience in a sales and marketing role
  • At least one year in healthcare or senior care setting
  • Reliable means of transportation
  • Experience with Microsoft Excel, Word, Outlook
  • Familiarity with Salesforce
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The Company
HQ: Menlo Park, CA
454 Employees
Year Founded: 2015

What We Do

WelbeHealth provides full-service care to help seniors age well at home and in their community, often at no cost. Services include medical, coordination, home care, dental, transport, physical therapy, prescriptions, social activities and meals. Founded by a seasoned group of physician entrepreneurs, our leadership team hails from leading payer and provider organizations such as GoHealth Urgent Care, BAYADA Home Health, AirStrip Technologies, Evolent Health, and On Lok. With funding from leading venture investors, we're looking for team members who are inspired to help us deliver on our mission of unlocking the full potential of the most vulnerable seniors. Our colleagues are energized by working in diverse groups toward our shared purpose, are eager to drive groundbreaking innovations, and have the courage to care for our participants with empathy and love.

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