Enrollment Services Assistant
SALARY: $48,817.00 Annually
OPENING DATE: 10/22/2026
CLOSING DATE: 11/5/2026 11:59 PM
UNIT: AFSCME - Level 7
DEPARTMENT: Enrollment Services
REPORTS TO: Director of Enrollment Services
PRINCIPAL RESPONSIBILITIES:
- Provides exemplary frontline customer service while assisting students with enrollment services in multiple functional areas.
- Enters, verifies, and researches student records information in a timely manner utilizing the College's Enterprise Resource Planning system.
- Performs cashiering functions required in the Enrollment Services department.
- Utilizes the College's document imaging system for electronic records management and retrieval; completes related scanning and linking tasks as needed.
- Addresses student inquiries in person, by phone, or via e-mail.
- Aids other frontline enrollment services personnel as needed.
- Attends divisional/department and other meetings as directed.
- Performs other duties as assigned that are appropriate to the position.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent
- Three (3) years of customer service experience in an educational environment, social service agency, or in the private business sector
PREFERRED QUALIFICATIONS:
- Associate Degree
- Experience in one area of student services, such as admissions, registration, student records, financial aid or student financial services
- Ability to work efficiently in a fast-paced work environment, with demonstrated multitasking and problem-solving skills
- Excellent interpersonal, verbal, written communication skills
- Ability to work independently and within a team-oriented setting
- Ability to use discretion and judgment
- Bilingual
SUPPLEMENTAL INFORMATION:
SCHEDULE: 35 Hours Per Week
Monday - Friday, 9:00 a.m. to 5:00 p.m.,
with rotating evening hours from 11:00 a.m. to 7:00 p.m.
and occasional Saturdays from 8:00 a.m. to 1:00 p.m.
RETIREMENT: Pension Eligible
Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law requirement.
Skills Required
- High school diploma or equivalent
- Three years of customer service experience in an educational environment, social service agency, or private business sector
- Associate degree
- Experience in student services, such as admissions, registration, student records, financial aid, or student financial services
- Ability to work efficiently in a fast-paced environment, with multitasking and problem-solving skills
- Excellent interpersonal, verbal, and written communication skills
- Ability to work independently and in a team-oriented setting
- Ability to use discretion and judgment
- Bilingual ability
What We Do
Our Vision: Middlesex College puts learning first and measures its success only by the success of its students. All members of the College community contribute to student success. Our Mission: The mission of Middlesex College is to provide access to an affordable, quality education for diverse students and to promote lifelong learning opportunities to strengthen the economic, social and cultural life of the community. Our Core Values: Excellence * Value * Integrity Lifelong Learning * Diversity * Collaboration
