Enrollment Administrative Assistant (51435)

JOB SUMMARY: The Tribal Enrollment Administrative Assistant is responsible for providing administrative support to the Tribal Enrollment Office. This position plays a key role in maintaining accurate enrollment records, assisting tribal members with enrollment-related inquiries and applications, and ensuring compliance with the tribal enrollment Membership Act.

RESPONSIBILITES:

• Provide frontline support to tribal members seeking assistance with enrollment, membership cards, and related documentation.
• Preview and process enrollment applications, including verifying eligibility, documentation, and data accuracy.
• Maintain and update the tribal membership database with accurate and confidential information.
• Prepare enrollment reports, statistical data, and correspondence as requested by other departments.
• Assist with the issuance and renewal of tribal identification cards.
• Respond to inquiries via phone, email, and in person, ensuring confidentiality and respectful service.
• File and organize documents, both physical and electronic, in compliance with tribal recordkeeping policies.
• Ensure compliance with tribal enrollment Membership Act and amendments.
• Assist with projects such as tribal census updates, community outreach, or enrollment drives.
• Maintain confidentiality and security of all personal and tribal records.

QUALIFICATIONS:

• High school diploma or GED required; associate degree or higher in administrative studies, public administration, or a related field preferred.
• Prior administrative or clerical experience required; experience in a tribal government setting is strongly preferred.
• Strong organizational, communication, and customer service skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and data entry systems.
• Knowledge of or willingness to learn tribal enrollment procedures, blood quantum, lineage tracking, and sovereignty issues.
• Ability to handle sensitive information with a high level of integrity and confidentiality.
• Must be able to pass a background check and drug screening as required.

REQUIREMENTS:

• Must possess a valid driver license and be insurable under the Kiowa Tribe's motor vehicle policy.
• Must be willing to submit to and pass drug testing.
• Must be willing to submit to and pass a background investigation which reflects good moral character.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Office environment with prolonged sitting, computer use, and interaction with the public.
• Occasional travel or attendance at community meetings may be required.
• Job duties will primarily be completed in an office setting.
• Must be able to lift a minimum often (10) pounds

Equal Opportunity Employer: The Kiowa Tribe does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

According to the Kiowa Tribe Human Resources Policies and Procedures, the Kiowa Tribe recognizes Kiowa Preference first, other federally recognized tribes second and other races last.  

Indian Preference applies in accordance with Indian Preference Act of 1934 (Title 25, USC Section 472), BIA Form 4432, Tribal Identification or Certificate Degree of Indian Blood must be submitted with employment application to receive Indian Preference.