Job Description
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩
We are looking for a full-time (min 40hrs/week) English and Georgian Speaking Support Associates to join our Support team in Tbilisi! In this role you will be part of our Shared Service Center team, supporting various Wolt countries globally.
What you'll be doing
- Supporting our customers, courier partners and venues in several Wolt countries via live chat and phone
- Ensuring that the delivery operations run smoothly
- Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
- You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
- You can work in shifts in mornings, evenings and weekends - our support is open seven days a week for 24 hours
- You are fluent in Georgian language and you have professional working proficiency in English
What you’ll get by joining us
- Medical insurance
- 24 days of working days vacation
- Wolt credits cashback benefit
- Sport discounts
- Wolt-wide training programs
- Team budgets per year
- Fruits and drinks at the office.
#LI-EM2 #LI-Onsite
Additional Information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
Please note that using Google or ChatGPT in your answers is not permitted - we hope to see your own personal touch in your responses. 😊
What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand.
Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
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