Engineering Tech I

Sea Village Resort (Kailua-Kona, HI)

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, operates Sea Village Resort, situated on the Big Island. Sea Village offers an oceanfront resort located on the sunny, dry side of the island in Kona. Units recently remodeled include fully equipped kitchens and a seaside pool, and the laid-back location features black lava fields and beach life with stunning ocean views. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

As a Engineering Technician, you will be an essential part of keeping our resort running smoothly and ensuring our guests enjoy a safe, comfortable, and memorable stay. From tackling projects to solving day-to-day challenges, your skills will help create the exceptional experiences that set VI Resorts by Westgate apart.

As a Engineering Tech, you will:

• Take on a variety of projects, guest calls, blitzes, and preventive maintenance tasks assigned by resort leadership.
• Handle general repairs like painting, caulking, and wall touch-ups to keep the property looking its best.
• Troubleshoot and resolve plumbing issues, from unclogging drains to diagnosing problems with toilets, tubs, showers, faucets, and sinks.
• Replace light bulbs, check voltage, and keep lighting systems working efficiently.
• Install and replace TVs, program remotes, and troubleshoot common electronic issues.
• Diagnose appliances, swap out parts, or assist with full replacements when needed.
• Support inventory and procurement processes to ensure tools and materials are always on hand.
• Use resort systems and software to track and complete tasks effectively.
• Communicate professionally with guests and team members—whether in person, over the phone, or via radio/email.
• Perform hands-on maintenance and cleaning duties as directed by leadership.
• Safely operate hand tools, power tools, lifts, scaffolding, and other equipment while following all PPE and safety standards.
• Recognize potential hazards on property and take proactive steps to ensure safety.
• Deliver outstanding guest service by listening, responding, and resolving maintenance concerns promptly.
• Represent VI Resorts by Westgate with professionalism in your appearance, conduct, and teamwork.
• Take on other tasks as needed to support smooth resort operations.

• High school diploma (required).
• 0–1 year of hands-on experience in trades or maintenance, preferably in a resort or commercial environment.
• Valid driver’s license (must be maintained in good standing).
• Self-motivated, detail-oriented, and able to work with energy, focus, and enthusiasm.
• Excellent communication skills to build positive interactions with both guests and team members.
• Adaptable and versatile, with the ability to perform well under pressure and meet deadlines.
• Able to communicate effectively with supervisors and resort leadership.
• Physically capable of regularly lifting, moving, pushing, or pulling 50+ pounds.

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.