Reports to: Deputy Shift Leader
Location: Warrington (Asda Site)
Contract: Permanent
Introduction to role
Vanderlande is the global market leader in baggage handling systems for airports, sorting systems for parcel and postal services and Warehouse Solutions. Working within our customer site at Asda, the Engineering Support Operative (ESO) First responder to system errors and reactive calls from the site flow control team to ensure productivity and output, equipment asset availability, health & safety compliance, quality, and team working is optimised in accordance with agreed timescales
Role Responsibilities
Your responsibilities and activities will include:
- A proactive approach of planned preventative maintenance with a "right first time" approach and to seek permanent solutions through a culture of continuous improvement
- Ensure rapid response to solve jams in system and clear stuck items
- Create effective and good working relationships with all departments to ensure that customer expectations are exceeded
- Interface to customer in a Professional and Courteous Manner either face to face or Radio communications
- Ensure contract SLAs are consistently achieved and improved
- Ensure all requests are dealt with efficiently, ensuring colleagues have everything required in order to carry out their daily duties
- Working as part of a team to ensure a smooth running of the department and business involved with service provision.
- Provide cover for other ESO’s / Shifts when necessary
- Ensure thorough knowledge transfer through sharing of knowledge and information
- Responsible for the continuous improvement of policies and procedures as well as learning continuously and developing professional potential and ability
- To clear jams should they occur
- Assist in cleaning activities including assets
- To keep the floor space clean and free from obstruction
- Support a safe working environment within business development through championing and encouragement of a safety-first culture
- Ensure all company legislative Health & Safety regulations and policies are
maintained
Role Qualification and Skills
- Ability to read and write in English Language
- Basic technical knowledge
- Ability to assess whether actions are safe and feasible
- Capability to be trained to perform simple corrective maintenance tasks
- Willing to work shifts including nights
- Willing to work overtime when this is required
What we offer
- Performance related pay
- Opportunity to develop and progress within Vanderlande
- 288 Hours Holiday
- Aviva Medical Cover & Pension
- YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
- Achievers – A social recognition platform that also offers a free reward each month and discounts on everyday shopping and activities
- A challenging work environment with lots of opportunities for career progression
Diversity & Inclusion
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.
What We Do
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market.
Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions.
The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation.
Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.
