Engineering Operations Director

Reposted 3 Days Ago
Be an Early Applicant
Hyderabad, Telangana
Hybrid
Expert/Leader
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for all things anime.
The Role
The Engineering Operations Director oversees scaling of operations in the India Engineering organization, focusing on talent processes, operational excellence, and cross-functional collaboration to align local initiatives with global strategies.
Summary Generated by Built In
About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

The Engineering Operations Director will be a strategic partner to Engineering leadership, ensuring the successful scaling and smooth operation of our rapidly growing India-based Engineering organization. This role will own regional operations, drive best practices in hiring and talent processes and organizational effectiveness, and be the primary point of contact for operational needs for the local Engineering team.

As the senior operations leader in India, this person will be responsible for embedding operational excellence locally while ensuring alignment with global frameworks, processes, and priorities.

In the role of Engineering Operations Director, you will report to the VP, Engineering Operations.

We are considering applicants for the location of Hyderabad, India. We work a hybrid schedule--3 days a week in office.

Core Areas of Responsibility

Strategic Operations & Alignment

  • Act as the primary Operations leader for the Engineering organization in Hyderabad, ensuring local needs are addressed while staying aligned with global standards and processes.
  • Partner with Engineering VPs, Technical Program Management, and People teams to operationalize strategy and support execution.
  • Drive the Engineering operating rhythm in India (reviews, planning cycles, metrics, business reporting).

Talent & Hiring Enablement

  • Partner with Talent Acquisition to scale recruiting and hiring operations, ensuring consistency, speed, and quality in processes.
  • Support headcount planning and tracking in partnership with Engineering and global Operations.
  • Help design and implement local best practices for onboarding and talent development in coordination with the People organization.

Organizational Effectiveness & Culture

  • Implement operational best practices to increase efficiency, reduce duplication, and enable Engineering leaders to focus on technical strategy and execution.
  • Partner with People to drive culture, engagement, and DEI initiatives locally.
  • Ensure smooth cross-time zone collaboration between India and US-based teams.

Reporting & Insights

  • Provide reporting on hiring, attrition, and organizational health to Engineering leadership and the VP of Operations.
  • Surface insights and recommendations to enable better decision-making at the local and global level.
About You

We get excited about candidates, like you, because...

  • You have 15+ years of experience in Operations, Business Management, or related roles in a fast-scaling tech or engineering-driven environment.
  • You have a proven track record leading operational strategy and execution for large, distributed teams.
  • You have a strong understanding of Engineering org structures, processes, and rhythms.
  • You possess strong collaboration skills; able to partner across People, Legal, Talent Acquisition, Engineering leadership and other cross-functional teams within the organization.
  • You have excellent communication and storytelling skills — able to connect operational details to business strategy.
  • You are comfortable working across time zones in a global environment.
  • Experience scaling teams in India strongly preferred.
About the Team

The Engineering Operations team is a multiplier with the broader Engineering organization. We create operational effectiveness, define and nurture organizational culture, and inform and communicate cross-functionally. We strive to ensure the broader Engineering team is operating at the highest level of excellence.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Best-in class medical, dental, and vision private insurance healthcare coverage
  • Access to counseling & mental health sessions 24/7 through our Employee Assistance Program (EAP)
  • Free premium access to Crunchyroll
  • Professional Development
  • Company's Paid Parental Leave
  • up to 26 weeks for birthing parents
  • up to 12 weeks for non-birthing parents
  • Hybrid Work Schedule
  • Paid Time Off
  • Flex Time Off
  • 5 Yasumi Days
  • Half-Day Fridays during the summer
  • Winter Break

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.
  • Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

What the Team is Saying

Terry
Bianca
Mae
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Chișinău
1,300 Employees
Year Founded: 2006

What We Do

At Crunchyroll, we deliver what anime fans love—anytime, anywhere.

With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen.

From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms.

Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere.

We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Crunchyroll Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.

Typical time on-site: 3 days a week
Chișinău, Moldova
Dallas, TX
Grimes, IA
Hyderabad, India
Lausanne, Switzerland
London, UK
Los Angeles, CA
Company Office Image
Melbourne, Australia
New York, NY
Paris, FR
Company Office Image
San Francisco, CA
Tokyo
Learn more

Similar Jobs

Crunchyroll Logo Crunchyroll

Recruiting Coordinator

Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
Hybrid
4 Locations
1300 Employees
30-40 Annually

Crunchyroll Logo Crunchyroll

Software Engineer

Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
Hybrid
Hyderabad, Telangana, IND
1300 Employees

Crunchyroll Logo Crunchyroll

Manager, Data Science and Machine Learning

Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
Hybrid
Hyderabad, Telangana, IND
1300 Employees

Crunchyroll Logo Crunchyroll

Senior Devops Engineer

Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
Hybrid
Hyderabad, Telangana, IND
1300 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account