This role exists to lead a team of engineers delivering improvements to our Inspections product — SafetyCulture's most established and revenue-generating offering. You'll keep the team healthy, the delivery moving, and the codebase in better shape than you found it, while growing as a people leader in a supportive and technically engaged environment.
Key Responsibilities
Own the day-to-day delivery of your engineering team: run planning, refinement, and sprint rhythms that keep work predictable and the team focused
Lead and develop a team of engineers through regular one-on-ones, career conversations, and coaching — creating an environment where people do their best work
Maintain and improve the technical health of the codebase, making pragmatic calls on legacy debt versus new investment based on real customer and business impact
Triage customer-reported issues and production incidents with a clear eye on ROI — distinguishing problems that need fixing from noise that doesn't
Contribute to technical direction, keeping yourself close enough to the work to be a credible and useful partner to your engineers as well as the product and design leadership triad
Spot process friction and fix it — whether that's in how the team plans, how bugs are triaged, or how engineers collaborate — without waiting to be asked
Build relationships beyond your immediate team, partnering with engineers, product managers, designers, and customer-facing functions across the business
Required Skills & Experience
Recent background as a software engineer, with experience working across complex, large-scale SaaS products
Comfortable navigating and leading work in legacy codebases: able to assess technical debt pragmatically, avoid unnecessary rewrites, and align technical priorities to product strategy
Able to contribute to technical direction, participate meaningfully in architectural discussions, and review code — you don't need to be shipping features, but your engineers should trust your technical judgement
Experienced in scoping and estimating complex features in partnership with Product, including feasibility trade-offs and high-level effort sizing
Understands what good looks like in a high-scale SaaS environment: endpoint performance, data integrity, release safety, and the operational discipline that keeps large customer workloads running well
Behavioural SkillsGenuinely interested in people leadership — you see coaching, career development, and team health as core to the job, not a distraction from the technical work
Self-directed and proactive: you notice what's not working and improve it without needing someone to point it out first
Pragmatic decision-maker: you weigh trade-offs clearly, move on reversible decisions quickly, and don't let perfect get in the way of better
Strong communicator — able to give direct, useful feedback to engineers and have honest conversations with your manager and peers about what's going well and what isn't
Team-oriented and relationship-driven: you invest in the people around you and build trust across teams, not just within your own
AI SkillsActively uses AI tools as part of day-to-day work; someone who hasn't yet integrated AI tools into their workflow won't thrive here
Able to evaluate AI-generated code for quality and appropriateness, and has a view on where AI accelerates engineering work versus where human judgement is still essential
Curious about how AI tooling is evolving and willing to experiment with new approaches that improve team productivity and developer experience
Success Looks Like
At 3 months: you know your engineers well, delivery is running smoothly, and you've started building relationships outside your immediate team
The team's planning and triage rhythms are consistent and well-run — sprint ceremonies happen, refinement is useful, and bug triage is fast and well-reasoned
You've identified at least one process or technical pain point and driven a tangible improvement, without being directed to do so
Engineers on your team feel supported, have clarity on their development, and are engaged — reflected in team health signals and how they talk about their work
You're a trusted partner to your senior engineering manager, taking on delegated work effectively and escalating only when it genuinely needs escalation
What You Need to Know
Office/in-person: This role is based in our Sydney office. In-office attendance 2-3 days per week is expected.
On-call: The Inspections product supports customers at significant scale — some level of production awareness and availability out of hours for high-severity incidents is part of the role.
More than a job
- Equity with high growth potential, and a competitive salary
- Flexible working arrangements
- Access to professional and personal training and development opportunities
- Hackathons, Workshops, Lunch & Learns
- In-house Culinary Crew serving up daily breakfast, lunch and snacks
- Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
- Quarterly celebrations and team events
- On-site gym, table tennis, board games, books library, and pet-friendly offices
Skills Required
- Recent background as a software engineer with experience across complex, large-scale SaaS products
- Experience navigating and leading work in legacy codebases and managing technical debt pragmatically
- Ability to contribute to technical direction, participate in architectural discussions, and review code
- Experience scoping and estimating complex features in partnership with Product, including feasibility trade-offs
- Understanding of high-scale SaaS concerns: endpoint performance, data integrity, release safety, operational discipline
- Demonstrated people leadership: coaching, career development, running one-on-ones, and promoting team health
- Self-directed, proactive problem-solver who improves processes without needing direction
- Strong communication skills, including giving direct feedback and partnering with managers and peers
- Active use of AI tools in day-to-day work and ability to evaluate AI-generated code
- Willingness to be production-aware with some out-of-hours availability for high-severity incidents (on-call)
- Ability to work in-office in Sydney 2-3 days per week (hybrid)
What We Do
SafetyCulture is a global technology company that puts the power of continuous improvement into everyone's hands. Our operations platform unlocks the power of observation at scale, giving leaders visibility and workers a voice in driving quality, efficiency, and safety improvements. More than 60,000 customers use our operations platform to perform checks, train staff, report issues, and automate tasks. In doing so, we drive processes that help businesses get better every day. Recent analysis by Forrester found that our flagship products provide a 214% return on investment for customers, and USD $3.6M in cost savings from operational improvements. From top Australian ASX-listed grocer and retailer Coles and American aviation giant JetBlue, to Europe’s largest hospitality multi-national Accor, our operations platform is helping teams in every industry.
