Engineering Manager (CMS)
DOCOsoft is a leading provider of innovative claims management and automation solutions to the global insurance and reinsurance industry. Our technology powers critical workflows for some of the largest insurers in the world, helping them manage complex claims efficiently and securely.
As we continue to scale and evolve our product suite, we’re looking for an experienced Engineering Manager to help us transform how we build and deliver our platform. This is a high-impact leadership role where you’ll drive delivery performance, modernise engineering practices, and shape how DOCOsoft’s software gets into the hands of customers worldwide.
Opportunity
We’re looking for an experienced Engineering Manager who is passionate about building high-performing teams, driving engineering excellence, and delivering impactful software. You’ll lead a talented group of engineers working on our flagship CMS application, guiding them to continuously improve how we design, build, and deliver solutions that delight our customers.
This role is ideal for someone who thrives in a collaborative environment, values Lean principles, and wants to shape how a mission-critical enterprise product evolves and scales.
Responsibilities:
- Lead, mentor, and grow a team of software engineers, creating a culture of learning, autonomy, and continuous improvement.
- Drive Delivery Excellence to deliver high-quality software reliably and predictably, using data and metrics to continuously refine engineering practices.
- Embed Lean principles and modern engineering techniques including automation, CI/CD, test-first approaches, and short feedback loops.
- Partner closely with Product, Operations, and Business Development teams to ensure seamless software delivery and continuous value creation.
- Provide input on architecture and design decisions, ensuring scalability, maintainability, and performance.
- Encourage experimentation and continuous improvement, creating an environment where engineers are empowered to solve problems creatively and effectively.
- Contribute to the broader engineering strategy, influencing how DOCOsoft evolves its technology platforms and delivery models.
Requirements:
- Proven experience managing and coaching software engineering teams.
- Strong understanding of software delivery best practices, including CI/CD, test automation, and continuous improvement.
- Solid technical foundation, able to engage in technical discussions and guide decisions, even if not hands-on day-to-day.
- Experience with .NET / ASP.NET or similar enterprise-grade software platforms.
- Strong communicator with the ability to influence technical and non-technical stakeholders.
- Passion for building great products, great teams, and delivering measurable business value.
- A mindset rooted in Lean thinking, flow optimisation, and data-driven decision-making.
Bonus
- Experience delivering software in enterprise or customer-hosted environments.
- Familiarity with DORA metrics and performance measurement techniques.
- Exposure to evolving software platforms towards hybrid or cloud architectures.
- Contributions to engineering communities, open source, or internal capability-building initiatives.
Why Join DOCOsoft
- Play a key role in shaping how our software is built, delivered, and scaled.
- Influence culture, practices, and technology direction within a growing engineering organisation.
- Work with cutting-edge technologies and practices in a company that values continuous improvement.
- Be part of a growing global business with significant opportunities for career progression.
- Competitive compensation, benefits, and flexible working arrangements.
Equal Opportunity Employer
DOCOsoft is committed to building an inclusive and diverse team that represents a variety of backgrounds, experiences and perspectives. We welcome applications from all suitably qualified candidates, and do not discriminate on the grounds of race, religion, gender, marital or family status, age, disability, sexual orientation, membership of the travelling community or any other basis as protected by applicable law. Should you require reasonable accommodations during any stage of the recruitment process, please let us know.
Top Skills
What We Do
DOCOsoft is an innovative developer of technology solutions for the global insurance and financial services markets, with a long-standing record of success. Since the late 90s, DOCOsoft has developed specialist software, widely used in the London market and further afield, to serve clients and secure business continuity.
DOCOsoft's claims management system helps some of the world’s largest multi-national insurers and reinsurers maximise performance through business process automation, enabling teams to save time and get ahead. We bring clarity to a complicated marketplace through integrated workflow and data management solutions. DOCOsoft has built an excellent and rapidly growing reputation within the €70 billion London insurance Market.
DOCOsoft has operated independently to innovate freely and own intellectual property outright. This freedom ensures we're in complete control of our capabilities to propel firms into the future as things change in a fast-paced marketplace. All products marketed under the DOCOsoft brand are designed and developed in Ireland by DOCO System Solutions Ltd. DOCOsoft is privately owned and operates internationally from offices in Dublin, London, and Tokyo.
