At Commify, we're not just a company—we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.
Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.
We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.
Commify is on the lookout for an innovative and results-driven Software Engineering Manager to spearhead our engineering initiatives and drive excellence across our technology teams. In this high-impact role, you will be responsible for leading the development of our messaging platform, ensuring that we deliver robust, scalable, and high-quality solutions to our customers.
If you are passionate about technology and leadership and want to contribute to shaping the future of business communication, we’d love to hear from you!
About The Role:
As our Software Engineering Manager, you will oversee multiple engineering teams, fostering a culture of collaboration, innovation, and continuous improvement. You will work closely with product management, UX/UI, and other key stakeholders to align engineering efforts with business goals and customer needs. Your leadership will be instrumental in navigating technological challenges while promoting agility and quality throughout the development process.
We are seeking an experienced and visionary lead of our US Engineering teams in the development and enhancement of our Communication Platform as a Service (CPaaS) products. Commify’s products support multiple communication channels, including SMS, MMS, RCS, WhatsApp, Voice, and Email.
You will have extensive experience in building and scaling cloud-based applications, preferably on Microsoft Azure, with a strong background in .NET. This role requires a strategic leader who excels in agile methodologies, team development, and delivering high-quality software solutions. Additionally, you will have the opportunity to work as part of a growing international business, playing a key role in our expansion and success across multiple global markets.
Key Responsibilities:
- Leadership and Strategy
- Lead the software engineering team for our multi-channel CPaaS platform.
- Develop a technical vision and strategic roadmap aligned with company goals.
- Collaborate with executive leaders to ensure engineering strategies support growth.
- Build relationships with commercial leaders to meet customer needs with products.
- Technical Oversight
- Oversee architecture and delivery of cloud-based applications on Microsoft Azure and .NET.
- Ensure 24/7 application availability and auto-scaling for message volume spikes.
- Stay updated on emerging technologies to maintain competitiveness.
- Team Management
- Recruit and mentor a high-performing engineering team, promoting innovation.
- Implement agile practices to enhance productivity and quality.
- Conduct performance reviews and provide development opportunities.
- Collaborate with diverse teams across the USA, willing to travel up to 50% of the time.
- Project Management
- Manage planning and execution of projects to ensure timely delivery.
- Work with product management to align project goals with product vision.
- Maintain robust project management tools and processes for transparency.
- Agile Transformation
- Drive organization-wide adoption of agile methodologies.
- Implement a DevOps culture and continuous improvement practices.
- Coach teams on agile principles and monitor the effectiveness of practices.
- Foster a collaborative engineering culture through a community of practice.
- Quality and Compliance
- Ensure compliance with industry standards and regulatory requirements.
- Establish quality assurance practices within the software development cycle.
- Lead initiatives for improving platform reliability, performance, and scalability.
- Mergers and Acquisitions
- Integrate engineering teams and technologies from acquisitions.
- Align software systems and codebases for a unified technical ecosystem.
- Assist with technical due diligence and risk mitigation during acquisitions.
- Collaborate with teams for seamless integration with strategic goals.
What You'll Bring:
- Proven experience as a leader in software engineering, with a strong track record of managing and growing effective engineering teams.
- Expertise in software development lifecycle (SDLC) and agile methodologies, with an emphasis on continuous integration and delivery.
- Strong technical background, preferably in messaging services, SaaS platforms, or related fields.
- Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to various audiences.
- Proven experience in strategic planning and execution, able to drive initiatives from concept to delivery.
- Demonstrated ability to influence and lead change in a fast-paced, rapidly evolving environment.
Desirable Skills & Experience
- Experience working in a high-growth tech company, particularly in a leadership capacity.
- Knowledge of cloud platforms (Azure) and modern deployment practices.
- Familiarity with DevOps principles and practices, including CI/CD and automation tools.
- Understanding of relational and NoSQL databases and modern web frameworks.
What We Offer:
(Offering may vary by location, but we do guarantee competitive employee benefits)
- Competitive Salary ($160,000 - 180,000)
- Company Bonus
- Flexible working
- Generous paid leave
- Enhance family leave
- Birthday day off
- Mental Health Support through our Wellbeing partner, Calm
- Wellbeing leave and a Mental Health First Aider program
- Giving back days to help support causes close to your heart
- Unlimited professional & personal learning
- Total Rewards including retirement planning (401k 4% employer contribution), healthcare and life assurance.
- And did we mention our epic team socials? We know how to celebrate in style!
Top Skills
What We Do
Most businesses are terrible at communicating with their customers. They either don't communicate enough, or use channels their customers don't like. But when they get it right, it can transform their customer experience and their financial performance. So, it's our mission to make business communication brilliant.
Commify is Europe's leading supplier of Application-To-Person business messaging services. We help over 46,000 companies communicate brilliantly with their customers and staff; sending almost 5 billion messages a year through our portfolio of brands.
Our messaging solutions encompass everything from SMS to mobile payments, accessed through web applications, APIs or bespoke integrations. All of our products and platforms are supported by a passionate and innovative international team, with in-house development and support.
Headquartered in Nottingham (UK), we sell through a portfolio of brands, dependent on geography and customer segment. These include Esendex, TextAnywhere, Text Marketer, Skebby, Massenversand, SMSpubli, SMS Envoi, and Spryng and operate in the UK, Ireland, Italy, France, Spain, Germany, The Netherlands, Australia, New Zealand and The United States.
Backed by ECI Partners, we continue to innovate and grow both existing and new markets to support more companies to transform their business communications.
