Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time.
About the Role:
We are searching for an exceptional engineering leader to help scale our engineering team and technology. Qualified candidates will be equally comfortable with technical leadership, people management, recruiting top talent, hands-on development work and fostering a culture of high code quality, accountability, and continuous improvement. Our teams work on a variety of technically challenging problems in building micro-services, mobile and web application development, chatbots and much more. We are a highly automated team using continuous integration with model, integration, and system tests to build a high-quality product while maintaining a high velocity.
Key Outcomes:
- Lead a squad focused on delivering an exceptional Chatbot experience for our service provider network & operations teams.
- Grow and mentor a strong, high-performing engineering team, 4-6 direct reports.
- Collaborate with design and product teams regarding strategy, scope, and schedule.
- Drive standards on quality, reliability, scalability, and performance.
- Help create infrastructure and processes to support rapid organizational growth.
- Foster and support a culture of innovation and excellence within the engineering organization.
Skills and Experience:
- Proven success in delivering highly reliable and scalable software systems
- You enjoy building teams from the ground up
- 7+ years of experience building software
- Deep understanding of API design and best practices
- Strong background in cloud based architecture and services with hands-on experience in AWS or Azure or GCP (Serverless, gateways etc.)
- Optimize developer productivity by continuously seeking efficiencies in our processes
- Preferred qualifications
- Proficiency in Python, React
- Building chatbots / conversational AI platforms
- United States: AZ, FL, GA, NH, IL, KY, MA, MI, NC, NH, TN, VA ,CA
The anticipated closing date to submit applications for this role is September 20, 2025
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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What We Do
Agero is a leading provider of driver assistance, accident management, consumer affairs support and connected vehicle services for stakeholders across the automotive industry, including the world’s largest automakers, auto retailers, insurers, rideshare providers and other brands.
As the driving force behind mobility support throughout all points in the vehicle ownership journey - from purchase to maintenance and breakdown to resell or trade in - we deliver a suite of powerful, innovative services and technology solutions that enable our 100+ clients to provide their drivers with enhanced communication, safety, and convenience for whatever their vehicle need.
Why Work With Us
At Agero, our solutions help drivers when they need it most. Our work directly impacts the lives of over 12 million people each year, providing safety and peace of mind. We offer a unique career environment that combines the spirited energy of a fast-paced team with the stability of an established leader. Here you transform the road ahead and shap
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Agero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
