Engineering Manager

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Sydney, New South Wales
Hybrid
eCommerce • Fintech • Information Technology • Insurance • Software
Cover Genius protects millions of customers of the world’s largest online companies. Our goal is to protect all of them.
The Role
The Company  

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.
 
Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are
Bold, Authentic, Purposeful and Inspired

Our People are not
Perfect, Traditional, Complacent or Cautious

About the Role

As an Engineering Manager in our "How we service our partners" problem space, you will own the technical vision and execution for our next-generation partner portal. Your primary objective will be to lead a dedicated team in building a scalable, modular and enterprise-grade platform that redefines how Cover Genius services merchant partners.

To drive success in this role, you will have proven experience in people management, strong technical leadership in a modern microservices environment ideally with exposure to Next.js and Nest.js and a background in architecting highly reliable systems. As the Engineering Manager, you will be responsible for mentoring and growing a team of talented engineers, guiding our technical strategy and executing our ambitious product roadmap. A key part of the role is to foster a culture of innovation, ownership and operational excellence.

Regular collaboration with internal product, engineering and partner-facing teams will be key in ensuring we achieve our goals. Your success will be measured by the team's ability to deliver a smarter, self-serve partner experience, achieve enterprise readiness with features like SSO and SCIM and empower other internal teams to build on our platform autonomously.

Key Responsibilities:

  • Drive the successful delivery of the product roadmap in "How we service our merchant partners" problem space, meeting key OKRs and milestones.
  • Own the technical vision and roadmap for delivering the Partner Portal, architecting a scalable and secure enterprise-grade system using Next.js and Nest.js.
  • Design and develop a modular platform that enables internal teams to build and deploy partner-facing features independently and rapidly.
  • Establish and enforce high standards for engineering and operational excellence, ensuring the platform meets high reliability targets.
  • Lead a team of engineers, fostering a culture of ownership, high performance and continuous growth in line with Cover Genius values.
  • Collaborate closely with product managers, designers and other stakeholders to translate business requirements into robust technical solutions that deliver exceptional partner experiences.

Skills & Experience: What you will bring:

  • Bachelor/Masters degree in Computer Science or Engineering with at least 5 years of software engineering experience and at least 2 years in leading and scaling high-performing engineering teams.
  • Strong technical background in building and maintaining complex, scalable systems, hands-on experience with our stack Next.js, Nest.js, TypeScript, is a significant plus.
  • Experience with modern software development practices including CI/CD pipelines, test automation, code quality tools.
  • Familiarity with infrastructure-as-code, cloud platforms (AWS/GCP), managing workloads in Kubernetes.
  • Excellent communication and stakeholder management skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Knowledge of insurance technology (insurtech) or fintech domains is highly advantageous, particularly experience with platforms that enable embedded financial services or B2B integration solutions.

What you will have:

  • You treat engineering as a craft and a calling. You are passionate about building high-quality, elegant and robust solutions and inspire others to do the same.
  • You think beyond the immediate task, connecting your team's work to the broader company vision and ensuring solutions are not just effective but also sustainable and scalable for the future.
  • You love navigating through complex technical challenges, making informed decisions and taking ownership of outcomes in a fast-paced environment.
  • You build trust through open and honest communication, fostering a collaborative environment where diverse perspectives are valued and ideas can thrive.
  • You are passionate about the goal to deliver exceptional partner experiences and are motivated to inspire the team to achieve excellence.

Why Cover Genius?  

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?  

Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.
Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

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The Company
New York, NY
600 Employees
Year Founded: 2014

What We Do

Cover Genius is the insurtech for embedded protection. Together, we protect the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline and Booking.com, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Cover Genius’ vision is to protect all the customers of the world’s largest online companies through XCover, an award-winning global distribution platform for any line of insurance or warranty, with an API for instant claims payments that holds an industry-leading NPS of +65‡.
Cover Genius and its partners co-create solutions that embed protection that’s licensed or authorized in over 60 countries and all 50 US States.

Why Work With Us

We are a vibrant international team that promotes inclusivity and celebrates our differences. We are growing fast, we provide our employees with professional development opportunities and we promote within through our bi-annual performance review cycles. We are bold enough to take chances, to challenge the status quo and inspire each other.

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