Engineering Manager

Wistia is looking for a talented Engineering Manager! The team you will lead builds and maintains products central to our entire platform. Specifically, our content management, upload, import, and user management experiences. For example, here are some recent highlights of solutions this team delivered for customers:

• Overhauled the data model and user experience for our Channels product to increase flexibility.
• Created a comprehensive set of tools for importing and migrating video content to Wistia.
• Built powerful collaboration features into the product for commenting and working with a team when developing video content.

This team truly works full stack and fills an invaluable role within Wistia. The Organize team provides the foundation for customers to add content to the platform and get value from it. Your work will enable hundreds of thousands of businesses and individuals to launch their content worldwide..

Engineering Management @Wistia 

As an EM, you will set the technical direction, guide our product strategy, and own the delivery of features. As a critical partner to a Product Manager and Product Designer, you will solve new customer problems and find our next areas of innovation. Your guidance will enable a group of great engineers to reach their highest level of impact and advance their skills.

Engineering management at Wistia is a hands-on, technical leadership role. This is a great opportunity if you thrive as a tactical leader who wants to stay close to the problems. You’ll work alongside your team to produce solutions that our customers will love.

In this role, you will:

• Enable your team to move quickly and deliver high-quality solutions.
• Regularly contribute key work for your team (e.g., tech specs, code, systems design) and rely on your judgment to determine what areas need your hands-on attention.
• Ensure reliability and stability in your product area's production environment.
• Guide engineers to do their best work, advance their skills, and find new opportunities for impact.
• Manage 2-4 direct reports.
• Lead the planning and approach for your team's projects.
• Provide expert input into our product, technology, and business strategies.

Required skills and experience:

• A wealth of experience in building software products for the web. You have a deep technical skillset in this domain and a strong sense of what makes a product successful.
• Experience leading software teams. You can effectively manage and oversee the work of several engineers.
• You are a great collaborator and build strong partnerships with your product and design teammates. You’re also a great communicator and can easily apply your skills in different settings (e.g. leading meetings, 1:1s, code reviews, documentation).
• You can own and actively manage multiple complex software projects. You’re comfortable guiding your team through ambiguity, trade-offs, and tough decisions when we don’t have complete information.
• You know how to ship iteratively and manage releases. You’re a natural in the relevant areas of feature flagging, CI/CD pipelines, test automation, observability, alerting, etc.
• You are comfortable managing and participating in on-call rotations and incident response processes.
• You are familiar with standard HR practices and can partner with the People Team on training, performance, and career development topics. 

Major bonuses:

• Hands on experience with Ruby on Rails, GraphQL, and React.
• Specialized skills and knowledge in web video or media products.

Working at Wistia

We try to ensure Wistia is an inclusive and diverse place where everyone feels happy, fulfilled, respected, comfortable, and welcome. We're proud to be an equal opportunity workplace. We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we also have lots of those too!).

We know the biggest investment we can make is in our employees, so we provide:

• A competitive compensation package that includes internal equity stock options
• 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available)
• Fully paid healthcare, dental, and vision insurance (family plans included)
• Pre-Tax FSA and Dependent Care Account
• Flexible working hours – work at the times when you operate best, or set aside time for child and/or elderly care responsibilities during traditional “office hours”
• 16 weeks paid parental leave for all new and expecting parents
• Flexible PTO (pretty common for people to take 4+ weeks off throughout the year)
• Remote-first culture (work from anywhere in the U.S.)
• Annual professional development stipend (courses, conferences, and more)
• New hire bonus to enhance your home office set up
• Pet insurance discount

Location/Remote Opportunities

Wistia is a remote-first company. Employees can work from our beautiful office in Cambridge, MA, or anywhere in the continental US.

Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.