Engineering Manager

WHO WE ARE 🌍

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.

Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.

With 200+ teammates across international offices in Barcelona, Austin, Amsterdam, São Paulo, and Yerevan — Manychat helps businesses across the globe improve their ROI and grow faster.

WHO WE'RE LOOKING FOR 🌟

We are looking for a highly skilled Engineering Manager to lead our engineering efforts across product areas and reporting directly to the Head of Engineering.

WHAT YOU'LL DO 🚀

• Tech leadership and decision making about architecture and other technical aspects of the product
• Actively contribute to resolving challenges by participating in code reviews, system design discussions, and occasionally engaging in hands-on coding to support and coach team members
• Lead by example. Coach and mentor others
• Inspire, develop, recruit, and motivate a software engineering team. Conduct regular 1:1s with team members, set individual development or improvement plans, and foster a healthy feedback culture within the team.
• Evaluate performance and help improve it if necessary
• Collaborate with Area Product Owner and other key stakeholders
• Long-term resource planing a hiring in collaboration with the Head of Engineering
• Collaborate with other Engineering Managers to have a common technical strategy across the product
• Collaborate with People and Talent Partner to recruit, onboard and develop talent
• Collaborate with Agile team on processes and org structure
• Navigate change and collaboratively discovering innovative solutions with your team and various stakeholders within a dynamic and evolving environment.
• Oversee the team’s strategy, quarterly goals, business-technical metrics and organizational structure
• Evaluate Area and Teams performance and unblock obstacles

Example of your Goal: Scale the Instagram Channel area from one to three teams. Provide and execute a step-by-step plan on how we will grow to three teams (hiring plan, team split strategy, roles distribution) in communication with the stakeholders (Head of Engineering, Product Owner, etc.).

WHAT YOU'LL BRING 💥

• 7+ years of experience working in a product team as a PHP developer (we use PHP 8)
• Track record of successfully leading and scaling a cross functional development teams with backend and frontend scope (ideally at least two years' experience in an Engineering Manager role)
• High level of hands-on technical experience in software development and architecture, with several years of experience working as a senior software developer
• Profound expertise in back-end software development and system design
• You would enjoy a 30% share of hands-on technical work (code and architecture reviews, technical design, hands-on coding, ...)
• Experience in Agile values and principles

WHAT WE VALUE IN OUR LEADERS 💡

• Communication. Ability to clearly and effectively convey thoughts and ideas while actively listening and responding to others
• Collaboration. Effectively working with others to achieve common goals. Ability to ask questions and seek help.
• Proactivity. Ability to take initiative and anticipate future challenges or opportunities, rather than merely reacting to events as they occur
• Sense of Ownership. Being accountable for their actions, taking ownership of decisions and projects
• Flexibility. Ability to pick things up on the go, readiness to keep moving the needle even though the conditions are not perfect (they’re never perfect).
• Adaptability. Ability to adjust effectively to new conditions, being open to change, learning new skills and maintaining a positive attitude in uncertainty or unexpected situations
• Product orientedness. Strong interest in product and focus on customer needs. Continuously seeking ways to enhance product features, performance, and value
• Self-awareness. Ability to reflect on and recognize how own emotions, strengths, weaknesses and values impact one's actions and decisions.

WHAT WE OFFER 🤗

We care about your growth, well-being, and comfort

• Candidates outside of Barcelona can start onboarding and complete the probation period remotely with further relocation to the city for a hybrid work format.
• Relocation support through airplane tickets, accommodations for up to three weeks, and a relocation bonus.
• Professional development budget for relevant conference tickets, training programs, or courses.
• Flexible benefits plan to choose the perks that fit your needs.
• Health insurance, including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance.
• Free meals and snacks in the office.
• Hybrid work format to choose between home and office.