ngrok empowers developers to build for the internet. This involves challenging problem-solving around networking, reliability, and performance. We build tools for engineers in nearly every Fortune 500 company and are expanding our offerings targeted at production workloads and use cases. And our customers love us: https://ngrok.com/love.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our company values we are customer obsessed, we are owners, we lead with empathy, we learn fast, and we win as one team to guide our work. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
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The opportunity
As an engineering manager you'll grow, manage, and coach a team of 5-7 software engineers. Your team will operate within our Project Oriented team structure both designing new product offerings across the product line and maintaining existing services within your teams area of expertise.
A successful candidate views engineering management like a systems design challenge with the wonderful chaos and humanity of working directly with people. You will thrive on enabling your team's success, coaching junior and senior folks alike, encouraging bold thinking and action, and growing with the company. While you may not be in the code every day, our managers get into the thick of it with their teams, utilizing past experience as engineers.
What you’ll accomplish
Within 30 days
- Review the 30/60/90 plan from your manager
- With your onboarding buddy, make your first commit and deploy
- Drive continuous learning and improvement with your team through execution, retrospection, and celebration
- Facilitate effective decision-making on the team by learning ngrok’s product, people, and how your team’s remit fits into the larger picture
Within 6 months
- Drive sustainable success for the team by planning effectively each quarter- balancing product work, technical investments, and experiments
- Earn trust and build customer empathy by working regularly in an area of the codebase and engaging with our operations
- Enhance the capabilities of the team through continuous coaching, hiring a diverse and efficient team, and fostering psychological safety
- Empower great, local, team decisions, providing current business and product context
Within 1 year
- Work with leadership to create and implement process around performance and organizational infrastructure
- Represent ngrok publicly: on our blog, speaking at meetups, via open-source contributions
- Be an engineering leader who contributes to a healthy and growing organizational culture
Skills
- 5+ years of experience as a software engineer using Go or other compiled languages
- 4+ years experience as a technical lead or engineering manager
- Excellent verbal, written, and engineering communication skills
- Experience building (process, tech, etc.) from scratch: e.g. at a startup or on a new team
- Bonus points
- External contributions to open source projects, conferences, or blogs
- Related domain knowledge in networking, auth, or security
Minimum salary of $200,000 to maximum $260,000
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, and market data.
#LI-KN1
#LI-Remote
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All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
Top Skills
What We Do
Online in One Line
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
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