Engineering Manager - Sustaining (Based in Singapore)

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Ipoh, Kinta, Perak, MYS
In-Office
Appliances • Industrial • Manufacturing
The Role
Company Description

We are committed to our culture that values Customer Focus, Flexibility, Knowledge, Speed and Integrity. Joining our team means you will work in a high performing global company where employees collaborate and strive for excellence. 

Job Description

Role Summary

  • Lead the sustaining engineering function for in-production switch mode power supply products, ensuring reliability, cost, quality, and compliance across the product lifecycle.
  • Own change control, component obsolescence management, field issue resolution, and continuous improvement in partnership with Quality, Operations, Supply Chain, and Product Management.
  • Balance day-to-day support of production and customers with medium-term design updates and risk mitigation.

 Key Responsibilities

  • Manage and develop a team of 7-10 sustaining engineers; set priorities, allocate resources, and embed best practices.
  • Own engineering change management (ECN/ECO), configuration control, and documentation (BOMs, drawings, test specs) with strong release discipline in PLM/ERP.
  • Resolve field and factory issues via structured root cause analysis (8D, Fishbone, 5-Whys) and drive corrective/preventive actions (CAPA).
  • Drive component lifecycle management (EOL/PCN), alternate/second-source qualification, and value engineering for cost, quality, and availability.
  • Maintain and improve product compliance and safety certifications; coordinate with external test labs as needed.
  • Oversee reliability improvements (DFMEA/PFMEA, MTBF updates), design updates, and V&V test plans; ensure backward compatibility where required.
  • Support manufacturing test strategies (DFT), yield and scrap reduction, and process controls with Operations.
  • Guide PCB/electrical redesigns, schematic updates, and layout reviews; ensure documentation accuracy and traceability.
  • Track and report KPIs (field failure rates, change cycle time, cost savings, obsolescence risk) and communicate status to stakeholders.
  • Partner with suppliers on quality and alternatives; perform technical reviews and support PPAP/FAI where applicable.
  • Provide technical input for customer escalations and key accounts; support RMA and service teams.

Qualifications

  • BEng/MEng/MSc in Electrical or Electronic Engineering (or equivalent).
  • 7+ years in electrical/electronics product development or sustaining engineering; 2 ~ 4 years people leadership.
  • Strong analogue/digital fundamentals; able to read schematics and guide PCB updates. ECAD familiarity (e.g., Altium, OrCAD) and SPICE/simulation experience preferred.
  • Proven experience with ECN/ECO, PLM (e.g., Agile, Arena) and ERP (e.g., SAP).
  • Hands-on with failure analysis and validation (environmental, EMC, safety).
  • Familiarity with IEC/UL standards (e.g., 62368-1; 60601-1 for medical; CISPR/EN EMC).
  • Proficiency with FMEA, 8D, DOE, and statistical analysis.
  • Familiarity with Microsoft 365 - Office tools, Teams, SharePoint.
  • Excellent cross-functional leadership, communication, and stakeholder management.

Nice to Have

  • Power electronics or power supply experience (AC-DC, DC-DC, EMI filters, magnetics).
  • Industry experience in medical, industrial, automotive, or aerospace (ISO 9001/13485, IATF 16949, AS9100).
  • Project/change management credentials (PMP, Prince2) or equivalent.

    Additional Information

    XP Power provides a safe and healthy working environment that is stimulating and collaborative, where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience, they will provide the ultimate experience to our customers. 

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    The Company
    Allen, Texas
    847 Employees
    Year Founded: 1988

    What We Do

    We are committed to being a leading provider of power solutions, including AC-DC power supplies and DC-DC converters, high voltage power supplies and RF power supplies. Offering total quality, from in-house design in Asia, Europe and North America through to leading-edge manufacturing facilities around the world

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