Engineering Manager - Operations Infrastructure

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

We build and operate Stripe's Event Infrastructure—the reliable, low-latency backbone that captures, routes, and persists billions of events daily. We design resilient, scalable systems for real-time ingestion, filtering, transformation, and high-throughput delivery to downstream consumers. We prioritize observability, backpressure control, and graceful degradation to keep payments and platform features running under any load. By automating operations and iterating on capacity and cost optimizations, we enable product teams to build on a predictable event-streaming foundation.

As an Engineering Manager in the infrastructure organization, you're expected to see problems others don't and rally people to independently create solutions. You'll move beyond day-to-day management to act as an industry leader, effectively advocating for your organization's mission, values, and impact

• Architect the Org and Culture—Design and scale a high-leverage org structure. You'll define what "Elite Engineering" looks like, setting the bar for craftsmanship and operational rigor, serving as a blueprint for Stripe infrastructure

• Vision and Strategy—Define the scope, vision, and goals for your organization with little or no guidance from your manager. You'll anticipate industry trends and use them to influence Stripe's long-range plans, setting direction on a multi-year timeframe for Stripe's online storage layer

• Drive Operational Excellence—You'll instill a culture of rigorous thinking and meticulous craftsmanship, ensuring our infrastructure remains proactive and resilient as Stripe's business demands evolve

• Bridge Engineering and Business—You'll collaborate with cross-functional leaders to align deep engineering needs with global business growth forecasts

• Build the Future Team—Proactively invest in the development of the organization and its people at all levels. You'll obsess over talent, hiring and coaching other managers to elevate the skills of the leadership team

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement

• Proven Leadership—Minimum 5 years of experience in a technical engineering management role, overseeing strategic projects

• Systems Expertise—A deep technical background in distributed systems and experience operating Tier0 infrastructure at massive scale

• Product Mindset—Ability to bridge deep engineering needs with global business growth forecasts and product strategy, specifically building abstractions that empower thousands of other developers

• Strategic Navigator—Experience managing through ambiguity and making critical trade-offs between reliability, efficiency, and long-term architectural health

• Curiosity and Humility—A deep curiosity about the "nuts-and-bolts" of the business (e.g., global money movement) combined with the humility to continue learning and growing as a leader

• Communication—Strong written and verbal communication skills

• Scale and Infrastructure—Successfully shipped and operated critical infrastructure (database internals or related field) with significant responsibility over funds or critical data

• Strategic Ambiguity—Ability to navigate complex, high-impact work where you must define your own scope and vision

• Cross-Functional Influence—A track record of getting other teams on board with your vision to support execution in a way that benefits the broader company