Engineering Manager, Site Reliability

Be part of the GetYourGuide journey and connect people with unforgettable travel experiences worldwide. Since 2009, millions of travelers have booked unique activities with us in over 12,000 cities. Our headquarters in Berlin is supported by 16 other local offices across the globe. 

Ready to join a diverse community of over 850 fellow explorers dedicated to revolutionizing the travel experience industry? Check out our careers site to learn more.

The existing Site Reliability Engineering team has grown and now needs an additional Engineering Manager to lead and build a newly formed SRE team to deliver a highly reliable, scalable, and secure foundation for our engineering organization. 

You’ll drive SLOs and error budgets, mature observability, incident response, and capacity planning, and eliminate toil through automation and paved‑road tooling that unlocks developer velocity. 

This role reports to the Director of Engineering, Infrastructure and is primarily measured according to the performance of their team. We divide their responsibility into the following areas:

• Be responsible for all hiring and performance management topics on the Engineering side helping your engineers reach their full potential!
• Partner closely with your engineering stakeholders to manage the roadmap and portfolio allocation to drive impactful projects.
• Find pragmatic solutions to complex technical challenges that span across multiple services and domains of our marketplace and infrastructure.
• Collaborate with stakeholders in the broader business on initiatives.

• You have a strong sense of ownership ensuring that technical and project plans are aligned with your stakeholders & team members for delivery!
• Enjoy approaching complex topics with an open mind and eye for simplicity.
• Have a passion for people, supporting and coaching your engineers without going into micromanagement mode.
• Not only care about technical topics but also passionate about creating value for our customers and the business and apply that judgment to your own roadmap.
• Motivated to work in an international cross-functional environment.
• Solid understanding of public clouds (we use AWS), kubernetes and observability (we use datadog)

• Experience working in a startup environment taking projects from start to finish
• Experience working in (or closely with) e-commerce marketplaces
• Experience working in large scale distributed systems and infrastructure settings
• Experience upleveling engineering organisations using site reliability best practices

Here’s how you can expect us to commit to you and your growth.

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 40 days per year
• Flexible working arrangements to support work-life balance
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness discount
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.