Engineering Manager, QA

LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. As remote and hybrid work has become the new normal, our cloud-based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive.

LucidLink’s solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.

• Tackle big challenges: You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally. By starting with the Media & Entertainment industry and expanding into data-intensive sectors, you’ll gain deep insight into cutting-edge technologies and play a role in shaping the future of global workflows.

• Values-led culture: Our values don’t just exist on paper—they guide every decision and interaction. You’ll thrive in an environment where integrity, innovation, and empathy are at the core of how we operate, empowering you to grow personally and professionally.

• Hypergrowth journey: Joining a company with triple-digit growth rates means unparalleled opportunities for advancement, learning, and being part of an exciting journey toward unicorn status. You’ll experience the adrenaline of startup speed combined with the satisfaction of building something truly impactful.

• Immediate impact: At LucidLink, your work will matter—immediately. You’ll be part of a tight-knit team of 170+ builders working at startup speed, where your ideas and actions will create tangible, exponential results that contribute to our collective success.

• Comprehensive benefits: We believe in investing in our people. With flexible PTO, a competitive salary, stock options, and full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance.

We are seeking an experienced and pragmatic Engineering Manager, QA to lead and evolve Quality Assurance at LucidLink. This is a hands-on leadership role with both strategic and executional ownership: you will define what “quality” means for our product and organization today, and actively drive the systems, processes, and behaviors that raise that bar over time.

You will work across the entire engineering organization, shaping QA as a function while building alignment, consistency, and measurable outcomes. This role is critical to helping LucidLink scale quality without slowing delivery across desktop, mobile, and web platforms.

• Strategic leadership: Define what “quality” means for LucidLink at its current stage and beyond, and translate that into a clear, executable QA strategy aligned with product, architecture, and business goals.

• Hands-on execution: Personally drive early implementation of QA improvements—designing and piloting processes, introducing tooling, unblocking teams, and embedding quality across the full software development lifecycle while balancing speed and rigor.

• Operating model & team development: Lead QA as a function across engineering in a distributed / dotted-line model, coaching and developing QA professionals and building a cohesive, high-performing QA community across teams.

• Modern tooling & AI adoption: Advance testing maturity by pragmatically adopting automation, performance testing, and AI-assisted QA tools where they deliver clear, measurable value.

• Tooling & vendor ownership: Own QA tooling strategy end-to-end, including selection, rollout, governance, ROI measurement, and management of quality-related vendors.

• Cross-functional collaboration: Partner closely with engineering leadership, product, and architecture to ensure quality is built into decision-making and delivery—raising QA maturity without adding unnecessary overhead.

• 5+ years of experience in Quality Assurance, with at least 2–3 years in an engineering or QA leadership role within a scaling organization.

• Strong technical foundation; comfortable working across desktop, mobile, and web systems.

• Practical understanding of test automation and where it delivers ROI (hands-on automation experience is a strong plus, but not the only path to success).

• Comfortable working across different technical layers, including using terminals, debugging builds, and navigating OS-level tooling when needed.

• Proven experience building or evolving QA processes in environments with ambiguity and change.

• Pragmatic and curious mindset toward AI-assisted tooling—open to experimentation and adoption, not dismissive.

• Excellent communication and stakeholder-management skills, with the ability to influence without formal authority.

• Strong people leadership skills, especially in distributed or dotted-line team structures.

First 30–60 days

• Assess the current QA landscape, tooling, and workflows.

• Baseline quality metrics and pain points.

• Define what “quality” means for LucidLink today and propose a practical, phased roadmap.

First 6–12 months

• Execute the QA roadmap across two tracks:

  1. Processes and systems integrated into CI/CD and day-to-day delivery

  2. Team capability growth through coaching, training, and selective hiring

• Improve visibility, consistency, and confidence in product quality across engineering.
  

This is your chance to play a pivotal role in shaping the future of a rapidly scaling organization. By driving excellence in quality assurance, you’ll directly impact millions of users worldwide while helping us achieve our vision of becoming an industry leader.

If you are passionate about building high-quality products at scale and thrive in fast-paced environments, we’d love to hear from you!