Engineering Manager - QA

Reposted 4 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka
In-Office
Mid level
AdTech • Marketing Tech
The Role
The Engineering Manager - QA at Mercari will lead quality assurance efforts across app development, manage teams, and foster a quality-focused culture, while collaborating with various stakeholders to achieve organizational goals.
Summary Generated by Built In

IntroductionAbout Us

Mercari is Japan's biggest C2C marketplace founded in 2013 with the mission to “create value in a global marketplace where anyone can buy & sell”.

From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. 

Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S.

We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit.

Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management.

For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company.

Our Culture

To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives.

Our individual guidelines for action are defined by our three values:

  • Go Bold
  • All for One
  • Be a Pro
  • Move Fast

Our organization is also shaped by our four foundations:

  • Sustainability
  • Diversity & Inclusion
  • Trust & Openness
  • Well-being for Performance

Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. 

We invite you to read the “Mercari Culture Doc,” which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.


RequirementsJob DescriptionWhat You Will Do
  • Managers are committed to creating organizational structures and solving organizational issues, creating a place where members can play more active roles
  • Mercari's organization has members from a variety of backgrounds. By managing teams with diversified experiences, nationalities, cultures, etc., they are responsible for drawing out the potential of teams and individuals and producing greater results
  • Working in a very fast paced environment, quality-focused environment, you will be involved in quality-assurance related activities throughout the entire development process 
  • Build and foster “Quality for Everyone” culture by expanding quality responsibilities and ownership to engineers and product teams
  • Specific tasks are as follows
  • Recruiting, training, goal setting, giving evaluation and providing feedback to members
  • Maximizing the results of members and supporting their career growth
  • Get involved and manage QA tasks across the whole domain of our app
  • Assigning members to projects and supporting the communication needed to carry them out
  • Cross team collaboration with different stakeholders such as project managers, UX designers and engineering managers to propose and execute growth strategies
Bold Challenges
  • In this position, you will be responsible for quality assurance for Mercari, a marketplace app with over 20 million monthly active users
  • We are looking for people that are interested in our services, mission, and values, and want to work where engineers can go bold, use the latest technology, make autonomous decisions, and take on challenges at a rapid pace
  • Apart from that, this position will allow you to think about quality from the customer’s point of view and how to assure quality from scratch
ExperienceRequired Experience
  • Shared belief in Mercari Group’s mission and values
  • Motivation to provide a high-quality service for our users
  • Leadership and strong communication skills that can motivate and empower others
  • Experience in the quality field 
  • Experience coordinating with multiple stakeholders
  • Experience managing projects
  • Experience managing engineers
Preferred Experience
  • Experience in Web/Mobile development 
  • Experience writing automated tests, more specifically, in at least one of the following
    • XCUITest
    • Playwright
    • Compose UI / Espresso
  • Experience in CI/CD development

BenefitsWorking ConditionsEmployment Status

Full-time

Office

Bangalore

  • Hybrid Workstyle
Work Hours
  • Full flextime (no core time)
Media

Owned Media

  • Mercari Engineering Portal
  • Mercan - Introduces the people that make Mercari
  • Mercari US Blog

Top Skills

Ci/Cd
Compose Ui
Espresso
Playwright
Xcuitest
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The Company
HQ: Minatoku, Tokyo
1,593 Employees
Year Founded: 2013

What We Do

Mercari is a C2C marketplace app allowing anyone with a smartphone to easily sell items they no longer need, providing a new and unique user experience.

In the past, buying and selling secondhand items has commonly been done at physical shops. However, this came with issues: the travel time required to go to these shops, the limited selection of items these shops carry, the unclear prices for both the buyer and seller alike due to the involvement of dealers, and more.

Online auction websites for buying and selling secondhand items came with their own problems, including difficult listing procedures and long bidding times. On Mercari, anyone can use their smartphone to easily buy and sell items. We also provide easy and inexpensive shipping options thanks to our partnerships with delivery companies and convenience stores. As our service is catered to individuals on both the buying and selling sides, anyone can experience the fun of easily selling unneeded items for money and the excitement of finding unique secondhand items to buy.

With the technological capabilities and extensive user and information bases built through Mercari, we launched the Merpay mobile payment service in 2019, the B2C marketplace Mercari Shops in October 2021, and the cryptoasset exchange service Mercoin in March 2023. We strive to continuously enhance the user experience and expand our businesses

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