Engineering Manager, QA - Mercari

Posted 6 Days Ago
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Tokyo
7+ Years Experience
AdTech • Marketing Tech
The Role
The Engineering Manager for QA at Mercari will oversee the quality assurance processes for the marketplace app, manage and support team members in their roles, collaborate with cross-functional teams, and build a quality-focused culture. The role involves recruiting, training, and maximizing team performance while ensuring quality standards are met throughout the development lifecycle.
Summary Generated by Built In

Description

Engineering Manager, QA - Mercari

  • Employment Status: Full-time
  • Work Hours: Full Flextime (no core time) 
  • Office: Roppongi

For more details, see the section on our Careers site.
 

About Mercari

Circulate all forms of value to unleash the potential in all people

"What can I do to help society thrive with the finite resources we have?" The Mercari marketplace app was born in 2013 out of this thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential. For more information about Mercari Group’s mission, see.

Organization/Team Mission

Mercari Engineering Principles  

Mercari Engineering Principles are a shared understanding that serves as the foundation of engineering beliefs and behavior at Mercari. The Engineering Principles are designed to complement the organizational identity (Mercari’s mission, values, and culture) from an engineering viewpoint. 

These principles ultimately help us achieve Mercari’s mission by defining the ideal state we seek to realize in the long term. 

  • Passion For The Product
  • Grow Together
  • Solve Through Mechanisms
  • Collaborate Openly

For more details, please see the following link:

Team mission and expectations of the role

  • Managers are committed to creating organizational structures and solving organizational issues, creating a place where members can play more active roles
  • Mercari's organization has members from a variety of backgrounds. By managing teams with diversified experiences, nationalities, cultures, etc., they are responsible for drawing out the potential of teams and individuals and producing greater results
  • Working in a very fast paced environment, quality-focused environment, you will be involved in quality-assurance related activities throughout the entire development process 
  • Build and foster “Quality for Everyone” culture by expanding quality responsibilities and ownership to engineers and product teams

See for more information about our mission and values.

Work Responsibilities

Specific work responsibilities include the following: 

  • Recruiting, training, goal setting, giving evaluation and providing feedback to members
  • Maximizing the results of members and supporting their career growth
  • Get involved and manage QA tasks across the whole domain of our app
  • Assigning members to projects and supporting the communication needed to carry them out

Cross team collaboration with different stakeholders such as project managers, UX designers and engineering managers to propose and execute growth strategies

Unique Challenges

  • In this position, you will be responsible for quality assurance for Mercari, a marketplace app with over 20 million monthly active users
  • We are looking for people that are interested in our services, mission, and values, and want to work where engineers can go bold, use the latest technology, make autonomous decisions, and take on challenges at a rapid pace
  • Apart from that, this position will allow you to think about quality from the customer’s point of view and how to assure quality from scratch

Qualifications

  • Required Experience/Skills
    • Shared belief in the mission and values of Mercari Group and its various companies
    • Motivation to provide a high-quality service for our users
    • Leadership and strong communication skills that can motivate and empower others
    • Experience in the quality field 
    • Experience coordinating with multiple stakeholders
    • Experience managing projects
    • Experience managing engineers
  • Preferred Experience/Skills
    • Experience in Web/Mobile development 
    • Experience writing automated tests, more specifically, in at least one of the following
      • XCUITest
      • Playwright
      • Compose UI / Espresso
    • Experience in CI/CD development
  • Language 
    • English: Independent (CEFR - B2)
    • Japanese: Basic (CEFR - A2) preferred    

For details about CEFR, see.

Learn More About Mercari Group

  • Careers site:   
  • Mercan:  
  • Social media: / 

Recruiting at Mercari

At Mercari Group, we value empathizing with and embodying the mission and values ​​of the Group and each company. To promote the creation of an organization that maximizes the total amount of value exhibited by all members, we would like to understand the experience and skills of each candidate as accurately as possible.

Recruiting cycle at Mercari Group

  • Application screening
  • Skill assessment: For engineering positions, you will be asked to complete a skill assessment on HackerRank or GitHub. For non-engineering positions, you may be asked to complete an assessment depending on the position. (The timing of the assessment may coincide with the interview process.)
  • Interview: The number of interviews may vary depending on the position.
  • Reference check: We will ask for online references around the timing of the final interview.
  • Offer: Offers will be determined carefully in consideration of the final interview and the reference check.

 Learn more about our recruiting process.

Equal Opportunity Hiring

Here at Mercari, we work to realize a world in which no one’s potential is limited by their background and everyone has the opportunity to freely create value. We also firmly believe that a mindset of Inclusion & Diversity is essential for us to achieve our mission.

This, of course, extends to our hiring practices as well. Mercari is committed to eliminating discrimination based on age, gender, sexual orientation, race, religion, physical disability, and other such factors so that anyone who shares our mission and values can join us, regardless of their background. For more details, please read our.

Please read and acknowledge our prior to submitting your application.

The Company
Palo Alto, California
1,593 Employees
On-site Workplace
Year Founded: 2013

What We Do

Mercari is a C2C marketplace app allowing anyone with a smartphone to easily sell items they no longer need, providing a new and unique user experience.

In the past, buying and selling secondhand items has commonly been done at physical shops. However, this came with issues: the travel time required to go to these shops, the limited selection of items these shops carry, the unclear prices for both the buyer and seller alike due to the involvement of dealers, and more.

Online auction websites for buying and selling secondhand items came with their own problems, including difficult listing procedures and long bidding times. On Mercari, anyone can use their smartphone to easily buy and sell items. We also provide easy and inexpensive shipping options thanks to our partnerships with delivery companies and convenience stores. As our service is catered to individuals on both the buying and selling sides, anyone can experience the fun of easily selling unneeded items for money and the excitement of finding unique secondhand items to buy.

With the technological capabilities and extensive user and information bases built through Mercari, we launched the Merpay mobile payment service in 2019, the B2C marketplace Mercari Shops in October 2021, and the cryptoasset exchange service Mercoin in March 2023. We strive to continuously enhance the user experience and expand our businesses

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